Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
291 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 291 reviews
June 24, 2025
So professional, friendly, and knowledgeable regarding my vehicles. I own 2 vehicles and felt Infinite of Thousands Oaks provided me the service I did not receive anywhere else. Brian is the best service adv vehicles. I own 2 vehicles and felt Infinite of Thousands Oaks provided me the service I did not receive anywhere else. Brian is the best service advisor I’ve ever had. More
by poonelizabeth
Verified Customer
June 24, 2025
Since 2009, I have been taking my G37 for service, here at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of serv at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of service and professionalism, has succeeded itself each year. This service, I was assisted by Brian Fudenberg. He was friendly and very attentive to my service needs. I look forward to doing business with Infiniti of Thousand Oaks again. More
by jeromebalecha
June 23, 2025
Patty was amazing. We interrupted her lunch break and yet, w/kindness and a smile she helped me not only w/what I came in for but all of the services I had neglected. I We interrupted her lunch break and yet, w/kindness and a smile she helped me not only w/what I came in for but all of the services I had neglected. I was very happy w/the service. Highly recommend. More
by jsongmin
Employees Worked With
Patricia
June 23, 2025
The service was prompt accurate and politely presented with costs acceptable.. Consumers depend on honest appraisals on needs from mechanics. with costs acceptable.. Consumers depend on honest appraisals on needs from mechanics. More
by Richwolo
Employees Worked With
June 23, 2025
Alba was an incredible representative. She communicated multiple times a day with empathy and clear messaging. This project was very difficult, but the service dept figured everything ou She communicated multiple times a day with empathy and clear messaging. This project was very difficult, but the service dept figured everything out! More
by brennanabeyer
Employees Worked With
June 22, 2025
One of the best dealership, I have to visit for service, questions on the car I own. questions on the car I own. More
by danielnely
Employees Worked With
June 22, 2025
Worst experience. Didn’t replace air bag properly and damaged dash then blocked our calls Didn’t replace air bag properly and damaged dash then blocked our calls More
by hernandezrojo11
Employees Worked With
June 20, 2025
Fabian was very professional and accommodating. The service was excellent and my Infinity was repaired in the timeframe that they told me. He answered my questions and I feel very comfortable wit The service was excellent and my Infinity was repaired in the timeframe that they told me. He answered my questions and I feel very comfortable with the service they have provided me. I would recommend this dealer for future Infinity repairs. More
by tiacaela
Employees Worked With
Fabian
