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Carlos Mancilla
Carlos Mancilla at INFINITI OF THOUSAND OAKS

Carlos Mancilla

Sales Consultant

INFINITI OF THOUSAND OAKS

3570 Thousand Oaks Blvd
Thousand Oaks, CA 91362

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4.9
17 Reviews

Dealership Experience

3 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

17 Reviews

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17 Reviews of Carlos Mancilla

November 07, 2026

Dealership Rating
Employee Rating

The staff very professional and polite. They were straight to the point and no hidden fees or ad on. The process took about 45 min to an hour. More

by edwardt2u66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicklas Manasarian, Danny Bernstein, Kevin Garcia, Bob Bailey

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November 05, 2026

Dealership Rating
Employee Rating

This was my first time buying from this dealership and they made the process an enjoyable experience. I want to thank the entire team for everything. More

by jorden686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandy Adams, Julio Ramirez, Nicklas Manasarian, Danny Bernstein, Kevin Garcia, Bob Bailey , Christian

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Nov 06, 2026

INFINITI OF THOUSAND OAKS responded

Thank you so much for choosing us for your purchase! We’re thrilled to hear that your first experience with our dealership was such an enjoyable one. Brandy, Julio, Carlos, Nicklas, Danny, Kevin, Bob, and Christian all appreciate your kind words and kind star rating. Welcome to the family, and please let us know if you need anything else down the road!

October 12, 2026

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Employee Rating

Best service department I’ve ever been to. So nice! Great service great service great More

by none42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandy Adams, Julio Ramirez, Nicklas Manasarian, Danny Bernstein, Kevin Garcia, Bob Bailey , Fidel was great. Nathan was great. Drew was great

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Oct 21, 2026

INFINITI OF THOUSAND OAKS responded

Thank you for the wonderful review! We are thrilled to hear that you consider us the best service department you’ve been to and that Fidel, Nathan, and Drew took such great care of you. We truly appreciate your feedback and look forward to welcoming you back to INFINITI OF THOUSAND OAKS!

April 28, 2026

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Employee Rating

Best dealership. Wonderful service. Everybody is so caring. Very comfortable in the waiting areas easy to get in. More

by Gilarutta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandy Adams, Julio Ramirez, Nicklas Manasarian, Danny Bernstein, Kevin Garcia , Patty was so helpful

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March 24, 2026

Dealership Rating
Employee Rating

I’ve had many different car brands and Infiniti’s dealership has been by far the best. Their crew is prompt and goes above and beyond More

by michellemagers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 27, 2025

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Employee Rating

Very professional and knowledgeable about the make of vehicle we were looking at. Helped us make the best decision for our budget. More

by scott1soldier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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December 07, 2025

Dealership Rating
Employee Rating

The workers never fail to make you feel like family and if you have any questions they will answer it More

by deltoro1135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Ramirez, Nicklas Manasarian, Danny Bernstein, Kevin Garcia , Guillermo Rendon

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November 06, 2025

Dealership Rating
Employee Rating

Excellent service definitely will go back Excellent customer service and very friendly Also the cashier was very fiendly and Helpfull More

by Josegaribay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandy Adams, Julio Ramirez, Nicklas Manasarian, Danny Bernstein, Kevin Garcia , Guillermo Rendon

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November 03, 2025

Dealership Rating
Employee Rating

They are friendly, professional and easy to do business with. They offered assistance getting a ride, and my car was done when they said it would be. More

by maremare0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian and Alma in service

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October 15, 2025

Dealership Rating
Employee Rating

The service is quick and the staff are very courteous and professional. I'll bring my Infiniti here anytime. More

by eckim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandy Adams, Julio Ramirez, Nicklas Manasarian, Danny Bernstein, Kevin Garcia , Guillermo Rendon, Patty Ramirez

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