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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
288 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 288 reviews
August 15, 2025
I have dealt with Infiniti exclusively for 17 years now for their always fabulous service, their wonderful customer service, and their knowledgeable and friendly staff!! Thank you Infiniti!! for their always fabulous service, their wonderful customer service, and their knowledgeable and friendly staff!! Thank you Infiniti!! More
by llf8888
Verified Customer
August 14, 2025
I had to go back the next day for a part hanging down in the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the run around from your service department individuals. I have been inconvenienced already and now I have to go back to the dealership again. They offered to come pick up the car but not leave a car for me. How am I supposed to do the things I need to do?? That is not acceptable. This has been a horrific experience. And to make things worse, the manager Julio is never around and in my experience never helpful. Since Nicole left the service department has been fair at best. More
by lfriedma
Employees Worked With
August 13, 2025
I’ve had my cars serviced at Thousand Oaks Infinity and always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always r always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always run smoothly and the way the car is designed to run. More
by adeleandalanrubin
August 13, 2025
Alba is amazing, very personable and professional. Excellent service experience. The service was quick and quality was excellent. Excellent service experience. The service was quick and quality was excellent. More
by tgarcia1219
August 13, 2025
Very kind , and work with excellence! Thank you very much it was a pleasure working with you Thank you very much it was a pleasure working with you More
by Yolanda Discusses
Employees Worked With
August 08, 2025
Outstanding service they make sure you are completely satisfied with your service needs highly recommend thru Nissan/ Infinity Dealer for any of your service needs satisfied with your service needs highly recommend thru Nissan/ Infinity Dealer for any of your service needs More
by w_baladez
Employees Worked With
Fabian
August 08, 2025
They are always polite and professional. They work fast too! I feel good going there knowing I can trust them. They work fast too! I feel good going there knowing I can trust them. More
by nlahijani
Employees Worked With
August 08, 2025
This dealership is Very friendly and motivated to help solve problems and finish the job in a timely manner. solve problems and finish the job in a timely manner. More
by kimaree.t.gilad
