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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
185 Reviews

185 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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August 04, 2025

They provide excellent service! Appointment was easy to schedule and service was very fast. Will be coming back. More

by jcole13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

They were very attentive. My appointment was pre-booked by my salesman. The service staff told me it would take approximately two hours, the work was completed in one hour! More

by theresa.canizales.chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember.
July 31, 2025

The service department is always very accommodating and efficient. The car is returned clean and on time. More

by marty40
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
July 28, 2025

This dealer has the most efficient service team I have ever experienced. I will continue to go here for service as long as I have an Infiniti. More

by brent.lacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
July 28, 2025

The dealership and all the onsite staff are always great to work with. I would recommend family and friends to this dealership. More

by Mycivicsi12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg
July 28, 2025

My parents recently visited the Infiniti service center and were fortunate to be helped by Patricia Ramirez. They couldn't stop talking about how kind, helpful, and genuinely caring she was throughout the More

by shadi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Ramirez
July 28, 2025

I had a great experience with this service. Alba did a great job. She took her time and ensured I got the best pricing. She was friendly and accommodating. More

by stoton2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba
July 28, 2025

Very friendly, great service, fast and efficient, helpful and understanding. Pleasant service department. Thank you More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty, Jacob
July 28, 2025

Always a great experience. Rep is always so polite and helpful. I would recommend this location More

by DNIEMANS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name was Alma.
July 25, 2025

I don't use Van Nuys because I don't have good experience with them I prefer to drive longer for more professional and more knowledge team More

by lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian espinoza
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