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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
196 Reviews

196 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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July 21, 2025

I am very happy with the service I received, definitely 5 star! Alba was very knowledgeable and helpful. Pleasure to work with. More

by Pmontford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba
July 21, 2025

Julio and Alba are THE BEST! Have been taking my car to them since 20099. More

by LODILOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

I received very good service and everything went very well. Patty was very helpful and professional. I usually get good service and the employees that I come in contact with are always nice. More

by DCJOECAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez, Brian and Roxanne.
July 21, 2025

We have been coming here for 15 years and have never had a bad experience, always top notch. More

by snewbury1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez
July 21, 2025

My experience with Patty and the rest of your staff was great. I was kept up to date on what was happening with my car and any issues that came up! I was treated very well and with a lot of respect. More

by chris.fisher0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Good customer service good communication gave all the details necessary to work being done! Thanks More

by DMARAVILLAS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

I have been with Infiniti Thousand Oaks for nearly 10 years! Their services from sales to scheduling and to their service technicians are exceptional!!! The waiting lounge is also very comfortable and c More

by elisaperlman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba
July 18, 2025

Paty Ramírez and her team very efficient, doing the maintence and founding what needs to be repair More

by ana.caballeros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paty Ramírez
July 16, 2025

Probably like most people I wasn't happy with my trade in value. Especially when they have it on their lot for more than double. More

by BCLEMAY
Recommend Dealer
Yes
Employees Worked With
Jacob Greene
July 15, 2025

Alba always takes good care of us and is always right on top of our service. More

by DinaQ1999
Recommend Dealer
Yes
Employees Worked With
Alba
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