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INFINITI Of Omaha
Elkhorn, NE
372 Reviews
INFINITI of Omaha is the best place to buy your next INFINITI vehicle. We have the best selection of new and used INFINITI vehicles. If you are coming from neighboring areas, take a short drive to Elkhorn to have a hassle-free car-buying experience with us. We are confident that you will find the INFINITI vehicle you are looking for at INFINITI of Omaha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 372 reviews
April 30, 2026
Terrible customer communication from the service department. We’ve been in the Infiniti family for over 10 years. Things are getting worse with how customers are being treated. We are not planni department. We’ve been in the Infiniti family for over 10 years. Things are getting worse with how customers are being treated. We are not planning to own an Infiniti ever again! More
by imgarbina
Verified CustomerEmployees Worked With
Service Department
April 30, 2026
Excellent Service. I will Cindy for my future orders! She was very easy to work with and took time and care in providing details I did not even consider and yet used in I will Cindy for my future orders! She was very easy to work with and took time and care in providing details I did not even consider and yet used in my final decision. More
by Aaron
Employees Worked With
April 28, 2026
I’ve been associated with Infiniti maybe 15+ year & military over 23 years Cindy has been an outstanding performer for me! Her attention to detail to go above and beyond means a lot to me / family Than military over 23 years Cindy has been an outstanding performer for me! Her attention to detail to go above and beyond means a lot to me / family Thank you for ur service! Kudos More
by youngwilbert30
Employees Worked With
Other Employees :
Also kudos to Shawn in service department as well also above & beyond
April 22, 2026
I don’t think n I was charged fairly for my service. I had an estimate for $280 to replace my rear brakes- I was only able to do the front at my initial appointment due to time constraints so had to com I had an estimate for $280 to replace my rear brakes- I was only able to do the front at my initial appointment due to time constraints so had to come back to get my rear done and my total for my rear brakes was $388.96- not $280 as the estimate said and that is what my front brakes costed. More
by jennakleine2
Employees Worked With
Jeff Johnson
April 15, 2026
Great quality with the Infiniti dealership and Andrew our salesperson was very helpful!! It’s our 4th car from this dealership!! salesperson was very helpful!! It’s our 4th car from this dealership!! More
by gkhavelka
Employees Worked With
April 09, 2026
I have worked with Matt for years buying cars. He obviously has an incredibly supportive Team. It was a very quick, easy, and painless experience. He obviously has an incredibly supportive Team. It was a very quick, easy, and painless experience. More
by psharlow
April 06, 2026
Dealership personnel is always friendly and helpful. Addresses the needs of my car in a timely and professional manner. Addresses the needs of my car in a timely and professional manner. More
by Bent
Employees Worked With
April 06, 2026
Comfortable waiting room. Good service people who keep me completely informed. No hard sell on maintenance just accurate assessment of the situation. Good service people who keep me completely informed. No hard sell on maintenance just accurate assessment of the situation. More
by ERICHENRICHSEN
Employees Worked With
March 20, 2026
The service department was prompt, friendly and professional. Shannan took great care of my vehicle and made the whole experience efficient and enjoyable. professional. Shannan took great care of my vehicle and made the whole experience efficient and enjoyable. More
by karenlshanks
Employees Worked With
Shannon
March 18, 2026
very workable with pricing and timing and answered all our questions - both product and service was quality! our questions - both product and service was quality! More
by rickandcassia
Employees Worked With
