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INFINITI Of Omaha

Elkhorn, NE

4.6
427 Reviews
At INFINITI of Omaha, we're dedicated to helping drivers experience luxury, performance, and innovation with our selection of new INFINITI vehicles and quality pre-owned models. Whether you're shopping for the QX50, QX60, QX80, or another INFINITI model, our experienced team is here to provide a personalized buying experience. We also offer competitive financing, factory-trained service technicians, and genuine INFINITI parts to keep your vehicle performing at its best. Our goal is to exceed your expectations every time you visit.
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18201 Burt Street

Elkhorn, NE

68022

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Showing 427 reviews

September 13, 2026

Working with Shannon was GREAT! She is a gem! I was keeped me up with info and she found the parts and corrected the mess from my last visit More

by mchoma1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Phillips
September 11, 2026

Jeff and the Crew are amazing they helped me out greatly when I needed it the most. They understand the world and most of all the customer! More

by Tillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF IN SERVICE DEPARTMENT
September 10, 2026

The staffs were very knowledgeable and helpful. They provided the information that helped answer all my questions, and allowed me to make a quick decision More

by tu.doan6615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2026

Cindy was an absolute gem to work with and we feel fortunate to have such a good representative to work with,]. The one thing we noticed was the longevity of the careers at this location. Most employe More

by tony@arrowrealtor.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2026

I took my vehicle in which I purchased in April of this yr for a oil change and tire rotation. They were unable to perform the tire rotation due to there wasn't a key in the vehicle to unlock the anti-thef More

by kthy_sorensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Poortinga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien, he's the one that told me because my salesman was no longer there..Woodhouse wasn't responsible.
September 02, 2026

They made my out of state purchase/trade simple and quick. Having the car delivered to me in Kansas City was an extra bonus! More

by jmesposito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2026

Service department went above and beyond, even putting on my new windshield wipers and putting my car thru the car wash..It looked like a new car! thank you! More

by johnson_julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the Service person who I worked with
August 26, 2026

Everything went well when I came in for an oil change and inspection. They changed my cabin filter and brake fluid at the same time and I was still there less than an hour. They even washed it for me. Shann More

by bxtski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
August 26, 2026

All the staff, including Matt, Damien, Jake, and Mike were superb in handling our purchase of a new Infiniti. He made the process enjoyable, easy to execute, and were always professional in their work. T More

by mchipps25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in parts
August 21, 2026

The people at the dealership were great to work with. The process went smoothly and we were satisfied with the results. We appreciate their kindness, the home delivery service, and the fantastic job of More

by vBAYE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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