INFINITI Of Omaha

Friendliness, professionalism, quality of work and very clean facilities. I find the service department, as well as the parts department to excellent communicators. clean facilities. I find the service department, as well as the parts department to excellent communicators. More

They promised a loaner and then had to reschedule my appointment because of their policy and poor management of outstanding loaners. The GM made the decision and it’s been five days since he was suppose appointment because of their policy and poor management of outstanding loaners. The GM made the decision and it’s been five days since he was supposed to call me to discuss this. I don’t think they can keep their word. So disappointing. More

Always professional, promo and courteous. They have always presented issues, but have never pressured me into a sale for anything I didn’t want. The dealership is lovely and very customer f They have always presented issues, but have never pressured me into a sale for anything I didn’t want. The dealership is lovely and very customer friendly. Great place for sales and service afterwards. More

Took 3 months for warranty work. Poor communication, limited loaner access, deep putrid smell in the vehicle when we received it. Poor communication, limited loaner access, deep putrid smell in the vehicle when we received it. More

Great customer service. I had a limited amount of time, they got me taken care of fast and very satisfied I had a limited amount of time, they got me taken care of fast and very satisfied More

I’ve purchased two cars from this dealership in the past several years. The sales and service team have been outstanding and easy to work with. several years. The sales and service team have been outstanding and easy to work with. More

The service department absolutely does not meet my expectations. It’s not like they used to be back when I owned my QX 56. The lack of communication is unbelievable. My car has been in the shop five w expectations. It’s not like they used to be back when I owned my QX 56. The lack of communication is unbelievable. My car has been in the shop five weeks out of the last eight weeks. More

Always great service and they are able to always fit me in, even last minute. Check in/out customer service is top notch. in, even last minute. Check in/out customer service is top notch. More

I needed a ride after dropping off my car. the ride service was delayed. Andrew saw that i was waiting and provided me with a ride to work. He did not want me to unnecessarily wait for the the ride service was delayed. Andrew saw that i was waiting and provided me with a ride to work. He did not want me to unnecessarily wait for the service and be late for work. He showed great initiative and this is the reason for my 5-star rating. There was some confusion regarding the cost estimate hence my rating for the cost estimate question. More

Very professional group. Were able to take care of my needs in in a timely manner. Have owned an Infiniti since 2003. And to continue to have two in the family in 2026. Great Were able to take care of my needs in in a timely manner. Have owned an Infiniti since 2003. And to continue to have two in the family in 2026. Great service great product. Thanks. More