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INFINITI Of Omaha
Elkhorn, NE
418 Reviews
At INFINITI of Omaha, we're dedicated to helping drivers experience luxury, performance, and innovation with our selection of new INFINITI vehicles and quality pre-owned models. Whether you're shopping for the QX50, QX60, QX80, or another INFINITI model, our experienced team is here to provide a personalized buying experience. We also offer competitive financing, factory-trained service technicians, and genuine INFINITI parts to keep your vehicle performing at its best. Our goal is to exceed your expectations every time you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 418 reviews
Verified Customer
July 28, 2026
my car is not fixed. They had it for over a week and i believe it is worse than when i brought it in. School starts in two weeks and i cannot afford to be without my car They had it for over a week and i believe it is worse than when i brought it in. School starts in two weeks and i cannot afford to be without my car while they try to figure out the problem - so sad and disappointing. Unfortunately i don’t know where else i can take my infiniti, my mechanic said i had to go to the dealer - UGH More
by adioschicago
Employees Worked With
Jeff, Shannon and Steven
July 24, 2026
Jose was easy to work with and helped expedite the process. I was able to work a deal easy and quickly. process. I was able to work a deal easy and quickly. More
by blisko
July 21, 2026
Shannon was wonderful. Best car service experience ever. She was there with a smile at 7 AM when I dropped it off and there with a smile at 5 PM when I picked it up. D Best car service experience ever. She was there with a smile at 7 AM when I dropped it off and there with a smile at 5 PM when I picked it up. Don' lose her. More
by d_goeman_2
Employees Worked With
Shannon
July 14, 2026
I cant speak for the dealership itself, because I purchased my infinity out of state. but be aware if you buy any infinity car because your service will be the worse you will ever have. The communica purchased my infinity out of state. but be aware if you buy any infinity car because your service will be the worse you will ever have. The communication is terrible, they make it look good when you first drop off your car for service, but they don't return your calls in timely manner, and they completely ignore your concerns, I can with certainty say they are dishonest and their service is mediocre for a luxury brand. I cant go into details but I had to file a case with infinity. Believe all the reviews on google before you buy. I'm ready to get ride of my paid off infinity just so I don't have to deal with them. it has been a nightmare. More
by papermoons
Employees Worked With
Service manager and Jeff
July 11, 2026
They are honorable about repairs. The staff is friendly and flexible. I have owned 2 Infinitis. The staff is friendly and flexible. I have owned 2 Infinitis. More
by pattyskwarek
Employees Worked With
