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INFINITI Of Omaha

Elkhorn, NE

4.5
442 Reviews
At INFINITI of Omaha, we're dedicated to helping drivers experience luxury, performance, and innovation with our selection of new INFINITI vehicles and quality pre-owned models. Whether you're shopping for the QX50, QX60, QX80, or another INFINITI model, our experienced team is here to provide a personalized buying experience. We also offer competitive financing, factory-trained service technicians, and genuine INFINITI parts to keep your vehicle performing at its best. Our goal is to exceed your expectations every time you visit.
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18201 Burt Street

Elkhorn, NE

68022

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Showing 442 reviews

September 02, 2026

They made my out of state purchase/trade simple and quick. Having the car delivered to me in Kansas City was an extra bonus! More

by jmesposito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Kroll
August 28, 2026

Service department went above and beyond, even putting on my new windshield wipers and putting my car thru the car wash..It looked like a new car! thank you! More

by johnson_julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the Service person who I worked with
August 26, 2026

Everything went well when I came in for an oil change and inspection. They changed my cabin filter and brake fluid at the same time and I was still there less than an hour. They even washed it for me. Shann More

by bxtski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
August 26, 2026

All the staff, including Matt, Damien, Jake, and Mike were superb in handling our purchase of a new Infiniti. He made the process enjoyable, easy to execute, and were always professional in their work. T More

by mchipps25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in parts
August 21, 2026

The people at the dealership were great to work with. The process went smoothly and we were satisfied with the results. We appreciate their kindness, the home delivery service, and the fantastic job of More

by vBAYE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2026

I had a bad experience with the service department. I have never been spoken to so condescendingly before. Started the second I walked in the door. I need new rear brakes and some other things fixed More

by judy.novak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon in service
August 12, 2026

Excellent service and care for the process. Each step was well explained. There was no pressure to purchase. Was presented with a number of options. More

by jrperk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
August 07, 2026

Great experience with the service department! The repairs were done quickly, and everyone was friendly, professional, and helpful. I’m very happy with the service and would definitely recommend t More

by vjclausen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
August 03, 2026

Infiniti Omaha stepped in when a local Nissan dealer was not helpful in my end of lease process. Thank you again for being professional and processing my end of lease when you didn’t have to. More

by LJRADERMACHER
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2026

The dealership is staffed with people who care about what the customer is looking for and are helpful along the way. More

by timmbr30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Wise
4.0
This rating includes all reviews, with more weight given to recent reviews.