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INFINITI Of Omaha

Elkhorn, NE

4.6
405 Reviews
At INFINITI of Omaha, we're dedicated to helping drivers experience luxury, performance, and innovation with our selection of new INFINITI vehicles and quality pre-owned models. Whether you're shopping for the QX50, QX60, QX80, or another INFINITI model, our experienced team is here to provide a personalized buying experience. We also offer competitive financing, factory-trained service technicians, and genuine INFINITI parts to keep your vehicle performing at its best. Our goal is to exceed your expectations every time you visit.
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18201 Burt Street

Elkhorn, NE

68022

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Showing 405 reviews

June 19, 2026

Friendly staff, prompt assistance, exceptional customer attention and care, answered questions thoroughly, and delivered excellent service. More

by brucedmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Phillip
June 17, 2026

So kind and helpful. I would highly recommend all of them!! I am so happy with my new purchase, and really appreciate all of the kind things you did for me!! More

by sgiermann01
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

Had a meeting and they got my oil change done timely - appreciated it. x x More

by dlemon2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
worked with service dept - not sales
June 04, 2026

There service department is great. Scheduling a service appointment is easy, they greet you when arriving and walk you through everything they did. More

by dcparrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

Sales and financing staff are polite and professional. They didn’t try to pressure me into things that I didn’t want. Service department was equally polite and professional. Very happy with my sales an More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2026

Easy process a a a aa a a a a a a a a a More

by jmnourse77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2026

I was very pleased with the level of attention offered during my visit. It was better than ever More

by rnebbia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
June 02, 2026

This dealer has very bad customer service. On the point of miss representation. We purchased a 60k mile maintenance program. At 24k mile oil change. We are told the program was canceled. More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Swoboda
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026

We've purchased out last four Infiniti's from Cindy. I honestly can't imagine purchasing a car from anyone else. She has taken such good care of both of us! It isn't as convenient as some other deal More

by billking48
Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon always has a smile on her face! Steven, Shawn and Jeff have been so helpful too.
May 23, 2026

Shannon greeted me the minute I walked into the service area. She was very personable and knowledgeable. We went over what I wanted to have done and she said they would get started right away. She also we More

by gjergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon