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INFINITI Of Orland Park
Orland Park, IL
878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 878 reviews
May 04, 2025
She was rude and they didn’t want to check my breaks made it seem as if I was lying about the brakes making noise but eventually fixed the problem after I had to go out to drive the car to show them what the it seem as if I was lying about the brakes making noise but eventually fixed the problem after I had to go out to drive the car to show them what they say they didn’t hear More
by SHANELLEALLEN2
Verified CustomerEmployees Worked With
May 02, 2025
I’ve had my Infiniti for 6 yrs, and I have had nothing but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in a loaner before I even requested one! Great service! More
by TAMIMASTIN
April 30, 2025
Service at Infiniti of Orland Park is always a pleasant experience. Michael Cescato is helpful and informative during the maintenance visit. experience. Michael Cescato is helpful and informative during the maintenance visit. More
by Bev
Employees Worked With
April 30, 2025
I was pleased with the service I received on my visit to the dealership that day. the dealership that day. More
by RNOW301
April 30, 2025
This car buying experience was wonderful. We went to look at a couple of cars and were very disappointed until we came into Ziegler. I was only looking but wanted to sit in and see if it was We went to look at a couple of cars and were very disappointed until we came into Ziegler. I was only looking but wanted to sit in and see if it was comfortable. Kane was the first sales rep after three dealerships who listened. He then did more and found a vehicle I could test drive. Because i wasn't buying that day, I went home. I wasn't home an hour before I decided I wanted the car so I went back and bought. Truly happy with the dealership, quick, no pressure. More
by rhjappraisal
Employees Worked With
Kane Balcaitis
April 27, 2025
Natalia did a great job helping us through the process of buying our 2025 QX60. She was patient, answered all our questions and went above and beyond to make the sale work for us! buying our 2025 QX60. She was patient, answered all our questions and went above and beyond to make the sale work for us! More
by patti.sedlacek
Employees Worked With
April 27, 2025
I have great confidence in the service department. This is the only place I take my car. I dropped my car off and received a detailed video of the work that needed to be done...bonus points for the This is the only place I take my car. I dropped my car off and received a detailed video of the work that needed to be done...bonus points for the detail and conveying a feeling that they care about making sure my concerns were heard and addressed. One of the extras I look forward to is that after the maintenance service, my car is washed and shines in the sun as if it is almost new...that did not happen this time and I was a little disappointed. That point aside, overall, I am pleased with the service I have received to date. More
by Chrissy25
Employees Worked With
April 24, 2025
Great facility. Excellent staff. very pleasant environment. This is the only place I go for maintenance. Excellent staff. very pleasant environment. This is the only place I go for maintenance. More
by OVERALL
Employees Worked With
April 21, 2025
Great service staff and establishment. I was very pleased with kerrie, very knowledgeable and polite. Employee of the year for sure. I was very pleased with kerrie, very knowledgeable and polite. Employee of the year for sure. More
by WLGRINSTEAD
Employees Worked With
April 19, 2025
Excellent service by the team at the dealership from start to finish would recommend this location!!! start to finish would recommend this location!!! More
by KENDALLSILAS
