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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
889 Reviews
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8751 W 159th St

Orland Park, IL

60462

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Showing 889 reviews

August 31, 2023

Victoria really did a great job despite not having internet! Loving my new Q x 60! More

by LISA.MACDIARMID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Vock, Mimi Nofal, Victoria Kendra
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Sep 08, 2023 -

INFINITI Of Orland Park responded

Thank you for sharing your positive experience, and congratulations on your new QX60! We're delighted to hear that Victoria provided you with excellent service despite the challenges of not having internet access during your interaction. It's wonderful to know that you're enjoying your new vehicle, and we appreciate your kind words about Victoria's dedication and professionalism. If you have any further comments or if there's anything else we can do to enhance your ownership experience, please don't hesitate to reach out. We're here to assist you and ensure your continued satisfaction. Thank you for choosing us, and we hope you have many enjoyable adventures in your new QX60! Best Wishes, INFINITI Of Orland Park

August 31, 2023

I have been coming to Infiniti for a few years and have always received great service. I want to recognize Michael Cescato. He is always thorough and makes sure you understand what is going on with your ve More

by JACKSON.RODGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

INFINITI Of Orland Park responded

Thank you for being a valued and loyal customer at Infiniti for the past few years, and for taking the time to share your positive experience with us. We greatly appreciate your feedback. It's wonderful to hear that you've consistently received great service, and we're thrilled that Michael Cescato has been a standout in providing you with thorough and clear explanations of your vehicle's service needs. Your kind words are a testament to his dedication to ensuring your complete satisfaction. We will be sure to pass on your compliments to Michael and the entire service team. If you have any further comments or if there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We're here to assist you and look forward to serving you again. Thank you for choosing us, and we appreciate your continued support. Best Wishes, INFINITI Of Orland Park

August 30, 2023

Mr. Lewis and Mike ROCK I APPRECIATE you guys PROFESSIONALISM. Keep up the AWESOME JOB YOU GUYS More

by dannyjohnson70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lewis and Mike
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Sep 08, 2023 -

INFINITI Of Orland Park responded

Thank you for your enthusiastic praise for Mr. Lewis and Mike. We greatly appreciate your kind words and are thrilled to hear that they have delivered such a high level of professionalism and service. Your appreciation motivates us to continue providing excellent service, and we will be sure to pass on your compliments to Mr. Lewis and Mike. If you have any further comments or if there's anything else we can do to enhance your future experiences with us, please don't hesitate to let us know. We're here to assist you and look forward to serving you again. Thank you for choosing us, and we're committed to keeping up the awesome job! Best Wishes, INFINITI Of Orland Park

Sep 09, 2023 -

dannyjohnson70 responded

Anytime. We as Humans always complain about everything that goes wrong we tell family and friends about our experience. So why not tell everyone about our GOOD EXPERIENCES and that’s just what I did !!! Thanks again Orland Infinity.

August 30, 2023

The service department was nice and courteous both times I was there. My car was repaired in a reasonable amount of time. The only bad thing was that I had to take my truck back in within 6 months for the s More

by UHERRERA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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August 29, 2023

Mike is very courteous. Prompt attention given. Courteous with a smile.. time spent is short. More

by MZJOYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in sevice
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August 27, 2023

It was very busy in the Service area, the team did a great job communicating to me about my vehicle! Keep up the great work! More

by CRYWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin- Service Department
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August 27, 2023

Two thumbs up,Service advisor Elliott Torpe is the best he explained everything, you need more like him More

by REY.SABERON04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Elliott Torpe
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August 26, 2023

Infiniti of Orland Park is very nice and professional dealership. I am very pleased with the service I received and will continue to service my vehicle there More

by ANTONIODOYLE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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August 26, 2023

Was never offered Sunbit , then was charged by the dealership when I should’ve paid More

by DESHAUN.BATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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August 26, 2023

The service was good the facility is clean and comfortable which is essential when waiting for your vehicle. More

by TheBabe9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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