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INFINITI Of Orland Park
Orland Park, IL
569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 569 reviews
May 15, 2024
$35 to use a credit card? Cmon!! thx for letting me know I asked jr the 17 year old what my warranty was and he said he didn't know. What the xxxx are you doing working at a d Cmon!! thx for letting me know I asked jr the 17 year old what my warranty was and he said he didn't know. What the xxxx are you doing working at a dealership then..unbelievable! More
by QVOLE1903
Verified CustomerEmployees Worked With
Helpful May 15, 2024
My experience was a bit less than perfect. This is the 2nd.vehicle I've purchased from your dealership, and each time, there were different issues. I made a promise to not return after the 1 This is the 2nd.vehicle I've purchased from your dealership, and each time, there were different issues. I made a promise to not return after the 1st time, but I decided to.give it another chance. Probably no more. More
by YOHYNUS
Employees Worked With
May 15, 2024
Mike was very professional, pleasant, and helpful. He made me feel like a valued customer. He even provided a ride to the post office while I waited. He has great customer service skills. He made me feel like a valued customer. He even provided a ride to the post office while I waited. He has great customer service skills. More
by VBROWN227
Employees Worked With
Mike from the Service Department
May 13, 2024
I wish the service workers would clean/ wipe down once they are finished with the inside of your vehicle. I have tan interior and it’s always black finger prints on the glove compartment. My work bag was they are finished with the inside of your vehicle. I have tan interior and it’s always black finger prints on the glove compartment. My work bag was in the floor on the passenger side. I saw a dirty foot print from someone stepping on my bag. More
by LATASHA.SANDERS20
Employees Worked With
Service
May 11, 2024
Ahmad was an excellent, patient and kind salesman, it was a pleasure working with him, I absolutely love my vehicle a pleasure working with him, I absolutely love my vehicle More
by CHERYLEADIE41
May 10, 2024
Michael and Terry consistently exceed expectations for service necessary for my vehicle. Their professionalism and completing work in a timely fashion is exemplary. Frank and Mike ensure that all custo service necessary for my vehicle. Their professionalism and completing work in a timely fashion is exemplary. Frank and Mike ensure that all customers in the service bay are attended to in a timely manner as well. Their friendliness to customers in the waiting area makes us feel comfortable while waiting for our vehicles. All in all, an excellent job as always More
by GNANRYN
Employees Worked With
Service Dept
May 05, 2024
I just got my car two weeks ago so I’m still learning about it. So far no problems no complaints about it. So far no problems no complaints More
by endurefurth479100
