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INFINITI Of Orland Park
Orland Park, IL
891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 891 reviews
August 01, 2023
Joe was very helpful, he answered all my questions very thoroughly. I was impressed with his knowledge of my vehicle. thoroughly. I was impressed with his knowledge of my vehicle. More
by rondz28
Verified Customer
July 31, 2023
My sales rep JP Pullen and finance manager Ronnie Robles were both awesome. I really enjoyed JP Pullen professionalism and politeness. were both awesome. I really enjoyed JP Pullen professionalism and politeness. More
by dovanna.sails
July 31, 2023
Great service once again at Infiniti of Orland! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! More
by John B.
Employees Worked With
Justin
July 31, 2023
Great service once again at Infiniti of Orland! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! Routine maintenance without the pressure to have "extra" services performed. I like the non-pressure repairs! More
by John B.
Employees Worked With
Justin
July 30, 2023
Work was completed in a timely manner. I was made aware of needed repairs and cost.. ervice department rep. has outstanding customer service stills. I was made aware of needed repairs and cost.. ervice department rep. has outstanding customer service stills. More
by DEBORAH_LANIER
Employees Worked With
Service department rep. has outstanding customer service stills.
July 28, 2023
My bad experience deals with service I was lied to, and ignored. The main concerns I had was not a priority so I was ignored. I can’t trust service… ignored. The main concerns I had was not a priority so I was ignored. I can’t trust service… More
by DISTINGUISHED682
Employees Worked With
Ronnie Robles
July 27, 2023
A tech while rotating my tires from a previous visit forgot to return the “unlocking” bolt to my glove box. It discovered when a flat tire and no means to repair my tire. Emperor auto ( close to my ho forgot to return the “unlocking” bolt to my glove box. It discovered when a flat tire and no means to repair my tire. Emperor auto ( close to my home, was able fix and change my Tire. I went to Infiniti of Orland to remedy the issue. The staff provided a unlocking nut. Interesting, as result this incident, I realized I didn’t know i if had spare tire, where the “jack” was etc. All of which points to I was not given overall info at the time I bought the care. Hum! More
by RFNARBONE
Employees Worked With
Service dept, the women who sat at the desk in the dept. she professional, kind
