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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
723 Reviews

723 Reviews of INFINITI Of Orland Park - Service Center

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November 06, 2024

Great Experience. ...Service Rep gave details information. Peaceful work environment. Looking forward to visit for all services. More

by TEJONES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your positive experience! We're thrilled to hear that our service representative provided detailed information and that you found our work environment peaceful. We look forward to welcoming you back for all your future service needs. If there's anything we can do to make your visits even better, please don't hesitate to let us know! Best Wishes, INFINITI Of Orland Park

November 05, 2024

Very attentive staff making sure to address all of my questions and concerns. I will make this my preferred location. More

by MARKSREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Dec 10, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear that our team was attentive and addressed all your questions and concerns. Providing exceptional service is our priority, and we're thrilled to be your preferred location. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 05, 2024

Toya is great at her job! ! When I arrived, I was greeted promptly! She is the best! More

by SERVICES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that Toya made such a positive impression and provided excellent service. We'll be sure to pass along your kind words to her. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

November 02, 2024

Service and customer service was great fast and efficient l love getting my car serviced here More

by Avronwatson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and customer care. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Best Wishes, INFINITI Of Orland Park

November 01, 2024

Toya did her usual great job! ! Timely and great communication as well as providing options for service decisions. Many thanks!! Only thing is like most customers, I do not like More

by MGLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToya in service
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're so glad to hear that Toya continued to provide excellent service with great communication and options. We also appreciate your input regarding the credit card surcharge, and we'll definitely take that into consideration. Thanks again, and we look forward to seeing you for your next service! Best Wishes, INFINITI Of Orland Park

October 31, 2024

Kerrie provided white glove customer service! I would definitely with her again. Very pleasant and great communication! More

by CHARNITADAVIS2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're so glad to hear that Kerrie provided exceptional customer service with great communication. We’ll be sure to pass along your kind words to her. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

October 31, 2024

When I arrived, I was greeted promptly and sent to the waiting room, which was very nice and accommodating with coffee and other beverages. My weight was not long before my Service technician service tech More

by FLAWRENCEJONES
Recommend Dealer
Yes
Employees Worked With
Frank Popo
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're thrilled to hear that you were welcomed promptly and had a comfortable waiting area with great service. It's wonderful to know that your service technician was both friendly and knowledgeable. We appreciate your recommendation and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

October 30, 2024

customer friendly service very detailed and timely service .. no complaints so far keep up the great customer service More

by SALONEXP04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're thrilled to hear that you've had a detailed, timely, and friendly service experience. We appreciate your support and will continue to strive for excellent customer service! Best Wishes, INFINITI Of Orland Park

October 30, 2024

Professional Integrity Courteous and very pleasant Focused and driven to success Conscience Team player Asset Pleasant and Understanding More

by Linda Gauthreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vosler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for such thoughtful and detailed feedback! We're so glad to hear that our team exemplifies professionalism, integrity, and dedication to providing the best service. We truly value your kind words and appreciate the opportunity to serve you! Best Wishes, INFINITI Of Orland Park

October 27, 2024

There very professional and very helpful to you. And considering to give you the best More

by SIRKNIGHTRIDER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Haq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marquie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Polcyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin, frank, hassan,natila
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're glad to hear that our team provided professional and helpful service. We always strive to give our customers the best experience possible and appreciate your support! Best Wishes, INFINITI Of Orland Park

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