Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
724 Reviews

724 Reviews of INFINITI Of Orland Park - Service Center

Sort by
August 06, 2024

Awesome place to go when you need your car serviced. They are very fast and reliable More

by EDDIE85.ES60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We’re thrilled to hear that you find our service fast and reliable. It’s great to know that we’re your go-to place when your car needs attention. We appreciate your trust and look forward to continuing to provide you with top-notch service! Best Wishes, INFINITI Of Orland Park

August 06, 2024

Great service, LaToya is great! A a a a a a a a a aa More

by SERVICES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re glad to hear that you had a great service experience and that LaToya made a positive impact. We appreciate your support and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

August 06, 2024

JP and the team were helpful in teaching me more about purchasing a vehicle and also helping me teach my end goal of getting a new vehicle. More

by antawun2016
Recommend Dealer
Yes
Employees Worked With
Eddie Marquie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Pullen, Joseph Ruiz
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re delighted to hear that JP and the team were helpful in educating you about the vehicle purchasing process and supporting you in reaching your goal of getting a new vehicle. It’s wonderful to know that we could assist you on this important journey. If you have any more questions or need further assistance, we’re here to help. Enjoy your new vehicle! Best Wishes, INFINITI Of Orland Park

August 06, 2024

Seemless Check In / Out, knowledgable Staff with nice personal touch. Coffee was very good too - rare find... More

by RKRUCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re pleased to hear that you had a seamless check-in and check-out experience and that our knowledgeable staff provided a nice personal touch. We’re glad you enjoyed the coffee too—finding good coffee is definitely a rare treat! We appreciate your kind words and look forward to serving you again. Best Wishes, INFINITI Of Orland Park

August 04, 2024

Brought my vehicle here due to whining noise when accelerating. The mechanic was able to pinpoint the issue from the test drive. I would recommend anyone and everyone with an Infiniti to bring their More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck and Saul (mechanics) 10/10, Mimi Nofal
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your fantastic review! We’re delighted to hear that our mechanic was able to accurately diagnose the whining noise issue during the test drive. We truly appreciate your high recommendation and are thrilled to have earned a 10/10 from you. Your satisfaction is our top priority, and we look forward to providing excellent service for you and anyone you refer in the future. Thanks again for choosing us! Best Wishes, INFINITI Of Orland Park

August 04, 2024

Professional and courteous dealership. Always a clean and pleasant environment to wait for your vehicle in. And, Kerry is an awesome advisor. Always ready to fulfill her customers auto ne More

by GRJACK2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huda Abed
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We’re glad to hear that you find our dealership professional, courteous, and always a clean and pleasant place to wait. We’re especially pleased that Kerrie continues to provide awesome service and fulfills all your automotive needs. We’ll be sure to pass along your thanks to her. We appreciate your support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

August 04, 2024

Excellent Service. Clean waiting room. Mike, my technician, is the best. I love the email updates More

by SANDRAGASTONCOX52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your great feedback! We’re thrilled to hear that you received excellent service and enjoyed our clean waiting room. It’s wonderful to know that Mike, your technician, provided top-notch care, and that you appreciated the email updates. We’re committed to keeping you informed and comfortable during your visit. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

August 04, 2024

Very helpful and understanding of my situation. They kept me up to day with anything going on in current time on my car More

by CMBOWD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad to hear that our team was helpful and understanding of your situation. Keeping you informed in real-time about your car’s status is a priority for us, and we’re pleased that it made a difference in your experience. If you need anything else, we’re here to help. Thanks for choosing us! Best Wishes, INFINITI Of Orland Park

August 02, 2024

Very clean and well ran I was in and out quickly . Toya was very helpful More

by REGINALD.WEEKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re delighted to hear that you found our facility clean and well-run, and that Toya was helpful in making your visit efficient. We appreciate your kind words and look forward to serving you again in the future. If you need anything else, please don’t hesitate to reach out! Best Wishes, INFINITI Of Orland Park

August 02, 2024

Brought my car in due to AC not working. I didn’t have an appointment and LaToya told me it would be 1.5 hrs for them to diagnose the problem and she was exactly on point with the time. She More

by TOYA2470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We’re thrilled to hear that LaToya provided accurate timing and exceptional service while diagnosing and fixing your AC issue. It’s wonderful to know that she explained everything clearly and completed the repair even faster than expected. We’re proud of her professionalism and commitment to excellent customer service. If you need anything else or have further questions, don’t hesitate to reach out. Thanks for choosing us! Best Wishes, INFINITI Of Orland Park

1
...
28
29
30
...
73