INFINITI Palm Springs

Jill went above and beyond. to immediately have repaired a minor issue with my car. Infinity of Palm Springs should be delighted. she's part of their team. Bob S to immediately have repaired a minor issue with my car. Infinity of Palm Springs should be delighted. she's part of their team. Bob S More

Very pleased with the service. We've serviced our Infinity G37 exclusively here since it was new 12 years ago. We have never stayed exclusively with dealer service that long with We've serviced our Infinity G37 exclusively here since it was new 12 years ago. We have never stayed exclusively with dealer service that long with any of our other cars and generally go to an independent shop after a new car is out of warranty. Good service at a reasonable price and good staff keep us coming back to PS Infiniti. More

I'm finding it hard to believe that at least half of these reviews aren't friends of Jill. Some of the wording on these reviews is very peculiar. I'll keep it short, and spare everybody all the tech these reviews aren't friends of Jill. Some of the wording on these reviews is very peculiar. I'll keep it short, and spare everybody all the technical car jargon. Be extremely careful w/ this place, and Jill specifically. Don't let her jovial demeanor and care bear appearance fool you (likely why she was put up front to begin with). She has a big manipulative streak and will try to charge you 7 thousand in repairs and labor without batting an eye. All dealerships will try to squeeze money from you and charge you for extra things.. we all know this.. it is what it is. This place takes it to another shameless level. I can't count how many contradictions or outright lies we were told while Jill tried to sell us on a 7 thousand dollar labor charge. Confront her, and she'll quickly pass the blame along to the technicians/people in the back, play dumb, act coy, or contradict herself as many times as needed to blur easy to disprove lies. It is likely at least some of the people in the back are privy to these scams - but in the interest of fairness, and since I can't point them out specifically, I can't comment as I wouldn't want to blame someone that didn't do anything wrong or is an honest worker. I am going to be following up with this with corporate, Infiniti, Nissan, or whatever proper channels are in place to address and limit snaky and dishonest people. More

We are on our third Infinity and we continue to be very satisfied with the service. Jill has been our service advisor for years is very knowledgeable, personable, and dependable! satisfied with the service. Jill has been our service advisor for years is very knowledgeable, personable, and dependable! More

I love the dealership and for the last 12 years or so, Jill has been amazing to work with. That’s why I keep coming back. Jill has been amazing to work with. That’s why I keep coming back. More

I worked with Rob in Customer Service and Andy as the Mechanical Technician. I spoke with Rob but appreciate Andy's experience and good service with the mechanics of the car. Rob is very personable, fr Mechanical Technician. I spoke with Rob but appreciate Andy's experience and good service with the mechanics of the car. Rob is very personable, friendly, aware of customer's service needs and accommodating as possible. to customer's needs. More

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