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INFINITI Roseville

Roseville, CA

4.8
852 Reviews

830 Automall Dr

Roseville, CA

95661

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Showing 852 reviews

July 07, 2026

I had blown turbos in my q50 as well as some other issues. Miguel in the service department got me set up with a loaner vehicle as soon as my repairs were approved, which was the same day. He was very More

by robertbentz91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain, Jairo Gutierrez, Sam Cruz, Michael Jeffries, Miguel Prado
Jul 07, 2026 -

INFINITI Roseville responded

Robert, We're so happy to hear Miguel and our service team provided you with such a positive experience. We're glad the communication, loaner vehicle, and quicker-than-expected repairs helped make the process as smooth as possible. Thank you for your recommendation and for trusting INFINITI Roseville, we're thrilled to hear it's running better than ever!

July 06, 2026

Jairo is my personal service tech that is absolutely amazing. But entire service team is hands down really great. Highly recommend infiniti services to everyone More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain, Jairo Gutierrez, Miguel Prado
Jul 07, 2026 -

INFINITI Roseville responded

We're so happy to hear Jairo and our service team continue to provide you with such a great experience. Your recommendation means a lot to us, and we're grateful for your trust in INFINITI Roseville. We look forward to taking care of you and your vehicle for many more visits to come!

July 02, 2026

I had a great experience with this business. I enjoyed the quick turnaround and expert advice. More

by sandfortk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain, Jairo Gutierrez, Sam Cruz, Michael Jeffries, Miguel Prado
Jul 02, 2026 -

INFINITI Roseville responded

We're so happy to hear you had a great experience. It's wonderful to know our team provided expert guidance and got you back on the road with a quick turnaround. Thank you for choosing INFINITI Roseville, we appreciate your support and look forward to seeing you again!

June 29, 2026

Recall service went very smooth. Valet service picked up my car in the morning, then I picked my car up after work. Great communication and my service advisor was nice to work with. More

by MSIZEMORE2
Recommend Dealer
Yes
Employees Worked With
Jairo
Jun 29, 2026 -

INFINITI Roseville responded

We're so glad your recall service was smooth and convenient from start to finish. It's great to hear our valet service, clear communication, and friendly service advisor made the experience an easy one. We appreciate you choosing INFINITI Roseville and look forward to serving you again!

June 26, 2026

Not as knowledgeable as I was expecting. Went in for a service that I knew my car needed, after five hours in the waiting room, they said my car was not in need of this repair! I had my loca More

by LUNDMATTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Prado
Jul 05, 2026 -

INFINITI Roseville responded

Thank you for taking the time to share your feedback. We're sorry to hear that your visit did not meet your expectations. We always strive to provide an accurate assessment of each vehicle and recommend only the repairs our technicians determine are necessary based on their inspection. If you'd be willing to discuss your visit further, we'd welcome the opportunity to learn more and address your concerns. Please contact our Service Manager, Michael Jefferies, at 916-770-8400 at your earliest convenience.

June 25, 2026

Todd was great! He is not a high pressure salesman and did everything he could to get me into this car! Good experience..everyone there is so laid back and make you More

by wildfirehill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel, Jeff Vaio, Todd Ritter
Jun 26, 2026 -

INFINITI Roseville responded

We're so glad Todd made your car-buying experience relaxed, enjoyable, and pressure-free. It's great to hear our team made you feel welcome and helped you find the right vehicle. We truly appreciate you choosing INFINITI Roseville and hope you enjoy your new vehicle!

June 24, 2026

It was nice to work with you! He did the best deal for us. Thank you! More

by Alexa
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio, Todd Ritter
Jun 24, 2026 -

INFINITI Roseville responded

Alexa, We're so happy to hear you had a great experience with our team and that we were able to help find the right deal for you. We truly appreciate you choosing INFINITI Roseville and hope you enjoy your new vehicle!

June 21, 2026

They got me in the same day, communicated throughout the whole process, undelivered my car when they said they would!! More

by ERIKAOWEN2016
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 22, 2026 -

INFINITI Roseville responded

Erika, We’re so happy to hear our team was able to get you in the same day and keep you informed throughout the entire process. Thank you for your kind words. We're glad everything was completed as promised and that your experience met your expectations. We appreciate you choosing INFINITI Roseville and look forward to serving you again!

June 07, 2026

Jairo was fast friendly and courteous . Very transparent process and they did a great job washing my car! More

by USMCJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
Jun 08, 2026 -

INFINITI Roseville responded

We’re so happy to hear Jairo provided a friendly and transparent experience during your visit. We're also glad your vehicle left looking its best after the wash. Thank you for choosing INFINITI Roseville!

June 07, 2026

David, Shah and Geoff made the experience of purchasing a certified pre-owned vehicle the very best. They are professional, honest and committed to ensuring the right vehicle match. Communication was clea More

by Shaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio, Shah Atebar, David Spiller
Jun 08, 2026 -

INFINITI Roseville responded

Shaine, We’re so happy to hear David, Shah, and Geoff made your certified pre-owned purchase such a positive experience. Finding the right vehicle and providing clear communication throughout the process are both so important. Thank you for choosing INFINITI Roseville, we truly appreciate your support and look forward to welcoming you back in the future!

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