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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.7
614 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 614 reviews

July 05, 2025

Good service, friendly advisor, helpful and knowledgeable. Only forgot to check one item which was sorted at the end of the visit. The wait was long even though checked in earlier than appointm More

by MAR0171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Prado Services’i adviser.
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Jul 07, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your experience. We're glad to hear that you found our advisor friendly, helpful, and knowledgeable, and that the service issue was ultimately resolved before you left. We appreciate your patience and your understanding, and we’ll be sure to use your feedback to improve the efficiency and consistency of our service. We look forward to the next time we can assist you.

July 02, 2025

The service was spot on. The team communicated very well and exceed my expectations. Goog job More

by Vanwinkle_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

INFINITI Roseville responded

Thank you for the kind words! We are glad your visit was a smooth and efficient one. We look forward to the next time!

July 01, 2025

I have bought a few cars from the dealership and I have referred perhaps more than 10 people that have purchased either infinity or Mazda the best place in Northern California to deal with very kind good p More

by FAWADATEBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

INFINITI Roseville responded

Thank you so much for your continued support and loyalty! We're truly honored to have earned your trust over the years, and we're grateful for the many referrals you've sent our way. We're proud to hear that both our sales and service teams have consistently delivered a great experience. Your kind words about our staff and management team are greatly appreciated. Thank you for recommending us as the best place in Northern California - we look forward to serving you and your referrals for years to come!

June 30, 2025

Micah was great! He explained everything and put me ease. I have had issues in the past with the previous Infiniti dealership and after working with Micah, I am hopef More

by WASHIE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

INFINITI Roseville responded

Thank you for your kind words and for giving us the opportunity to earn your trust. We're so glad to hear that Micah was able to put you at ease and provide the clear, supportive experience you deserved. We understand how important it is to feel confident in your dealership, and we're hopeful this marks the beginning of a much better experience moving forward. We're here for you every step of the way!

June 28, 2025

I had a good entry but was kept up with updates on the status of my car. I had keep calling in. Also they did wash my vehicle when work completed. Part of that was needing to pickup my vehicle. Otherwise More

by ROBODALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

INFINITI Roseville responded

We appreciate you taking the time to share your experience and are happy to hear that Mica and the team did a great job. We understand that staying updated is important and will strive to keep you better informed in the future. Thank you for your patience and for trusting us with your vehicle!

June 26, 2025

Infiniti consistently meets my needs. Whether it’s a simple oil change or a more complex issue they are friendly and helpful. More

by Taplumb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jun 26, 2025 -

INFINITI Roseville responded

Thank you so much for your kind words! We're thrilled to hear that your experiences with INFINITI have consistently met your needs. We truly appreciate your loyalty and look forward to continuing to serve you!

June 25, 2025

Good customer service but they need to work on decreasing the waiting time for their customers More

by LEYANAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

INFINITI Roseville responded

This is Michael Jeffries, Service Manager at INFINITI Roseville. I sincerely apologize for the wait time during your visit.We’ve addressed your feedback with our team to help improve going forward. While we’re glad to hear the service itself met your expectations, we always strive to deliver both quality and efficiency. If there’s anything you’d like to discuss further, I’m here for you at 916-770-8400.

June 22, 2025

This dealership conveniently located in Roseville area. The place is clean. The people are friendly and efficient. Highly recommend this place for your car services. More

by KRISDOMINI_RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel (Service Dept)
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Jun 23, 2025 -

INFINITI Roseville responded

Thank you for the great review! We're happy to hear you found our dealership conveniently located, clean, and staffed with friendly, efficient people. Your recommendation means a lot to us - thank you for choosing us for your car services!

June 22, 2025

I spoke with Dave about a lease return and possibly getting another vehicle. When I showed up at the dealership, Dave and the staff were ready help. I ended up returning my leased vehicle and getting a More

by Jsilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Vaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

INFINITI Roseville responded

Thank you for sharing your experience! We're glad Dave and our team were prepared and made your lease return and new vehicle purchase seamless. It’s great to hear everything went smoothly, and we look forward to assisting you again in the future!

June 21, 2025

Service department well organized. Will return again in the future. Thanks for the loaner car! More

by Catherine
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael was very pleasant!
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Jun 23, 2025 -

INFINITI Roseville responded

Catherine, Thank you for your feedback! We're glad to hear our service department was well organized and that the loaner car made your visit more convenient. We look forward to assisting you again in the future! Safe travels!

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