INFINITI Roseville

Friendly and informative staff make visiting here not such a bother. Some free snacks, but ran out too soon. such a bother. Some free snacks, but ran out too soon. More

Mike and the service department were great to work with! Regular updates and clear communication. No surprises and they kept to the timelines they estimated. Regular updates and clear communication. No surprises and they kept to the timelines they estimated. More

The Roseville Location has an awesome team with awesome service. Thank you so much :) We appreciare you. service. Thank you so much :) We appreciare you. More

I came in to get my 2011 G 37 radio reprogrammed, Miguel and the guys at the shop were awesome and the guys at the shop were awesome More

Great customer service, communication, and overall experience. Service was timely and always appreciate the complimentary wash. experience. Service was timely and always appreciate the complimentary wash. More

The service was great. The service advisor is very professional and kept us notified with the progress of our car. The service advisor is very professional and kept us notified with the progress of our car. More

You are attended to when arriving in really a brief time. The wait was just as they promised and everyone was professional and courteous. The wait was just as they promised and everyone was professional and courteous. More

Employees were very friendly and a tentative to my concerns. Work was prompt and I was happy with what they did. concerns. Work was prompt and I was happy with what they did. More

The service advisor did not disclose that they was a $250 diagnostic charge. The actenuator was failing in the rear driver's side passenger door. What diagnostics were required. I figured it out and told diagnostic charge. The actenuator was failing in the rear driver's side passenger door. What diagnostics were required. I figured it out and told them what it was. I expressed my displeasure that it was not disclosed and left a message for the service manager to call me (which he never did). Instead the service advisor called me back and said he would waive the $250 fee. But still I was charged $1029 to replace a small door locking mechanism. Truly a gouge. Also my car had grease on the window and door. The dirty paper floor mat was also left in the car. More

good customer service people in the front are helpful with all the questions you have !! with all the questions you have !! More