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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,182 Reviews

1,182 Reviews of INFINITI Stuart - Service Center

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May 20, 2025

worst experience I've ever had - purchased a used bmw x5 car had a dent on hood that was to be repaired.. it never was and they still brought me into the dealership under the guise it was good to go.. More

by PETER.BARRY
Recommend Dealer
No
Employees Worked With
erik sales dept
May 14, 2025

⭐️⭐️⭐️⭐️⭐️ I’ve always had a fantastic experience at Infinity The staff is incredibly friendly and welcoming, making every visit a pleasure. Service is prompt and efficient, and I appreciate their atten More

by MONICA.GOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Fitzsimmons Service Manager (772) 254-8222

May 10, 2025

Friendly very efficient and kept me informed clean area professionally knowledgeable and always enjoy the visit More

by Lehuseby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

INFINITI Stuart responded

Thanks for sharing your thoughts about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

May 08, 2025

Car died at home. Jorge took me in right away to fix Very good experience More

by gbshore
Recommend Dealer
Yes
Employees Worked With
Jorge
May 09, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

May 02, 2025

Had my wheels redone due to many scratch marks. Jorge was very thorough and explained everything to me. I really appreciated it. More

by HYMARYANN
Recommend Dealer
Yes
Employees Worked With
Jorge
May 02, 2025 -

INFINITI Stuart responded

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

April 27, 2025

Great service, Whitney is the best! Great customer service Working with Whitney is a great experience More

by SHENDERSON_62
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Robinson
Apr 27, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

April 24, 2025

Whitney is an excellent service advisor, she's communicative and honest. The team always does a great job of taking care of our car. More

by TJH0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

April 23, 2025

Convenient and quality service, Robert was outstanding and helpful in meeting my needs including the use of a loaner. More

by kentgoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

April 01, 2025

Whitney is a wonderful service rep. Personable and professional. Always willing to help when she can. Had an emergency with a tire last time and she squeezed me in to have it replaced. More

by MUNOYES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

March 27, 2025

Worst service I have ever had got lied to three times had to keep calling when we were scheduled to drop off our car no one new about it they were Soto have loner car but didn’t sent my wife to a rental car More

by KENT_HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Assistant manager I think jimmy
Mar 27, 2025 -

INFINITI Stuart responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail, Kent, and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joshua Muir General Manager (772) 254-8222

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