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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,187 Reviews

1,187 Reviews of INFINITI Stuart - Service Center

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June 11, 2025

Excellent service from both sales and service departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. More

by Michael Dimedio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in service
Jun 11, 2025 -

INFINITI Stuart responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222

June 11, 2025

Very friendly people who are great at getting your car in and out as estimated. Worth bringing the car there for service. More

by RICK@LUTRINA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burddley Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

INFINITI Stuart responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

June 10, 2025

Great service department, very timely and cleans your car inside and out after each service! More

by CAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

June 08, 2025

Jorge was very polite and professional. The estimate of $2,700 to repair the Qx50 tailgate struts was outrageous. I bought a new replacement set for $179 and installed in just over an hou More

by Gabe DuPas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

INFINITI Stuart responded

Thank you for your review. We're sorry your visit didn't go as planned, Gabe, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ross Fitzsimmons Service Manager (772) 254-8222

June 02, 2025

Nice people to deal with. Very knowledgeable and patient. I say "patient" because not only did Jorge find and fix the problem but took the time to explain to us exactly what t More

by AL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

INFINITI Stuart responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hugh Jeffers Service Director (772) 254-8222

May 31, 2025

Very polite and professional Explained in detail what he serviced and any near term future services that would be required More

by FD007
Recommend Dealer
Yes
Employees Worked With
Jorge Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Carpio
Jun 04, 2025 -

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hugh Jeffers Service Director (772) 254-8222

May 20, 2025

worst experience I've ever had - purchased a used bmw x5 car had a dent on hood that was to be repaired.. it never was and they still brought me into the dealership under the guise it was good to go.. More

by PETER.BARRY
Recommend Dealer
No
Employees Worked With
erik sales dept
May 23, 2025 -

INFINITI Stuart responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joshua Muir General Manager (772) 254-8222

May 14, 2025

⭐️⭐️⭐️⭐️⭐️ I’ve always had a fantastic experience at Infinity The staff is incredibly friendly and welcoming, making every visit a pleasure. Service is prompt and efficient, and I appreciate their atten More

by MONICA.GOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Jun 04, 2025 -

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hugh Jeffers Service Director (772) 254-8222

May 10, 2025

Friendly very efficient and kept me informed clean area professionally knowledgeable and always enjoy the visit More

by Lehuseby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Jun 04, 2025 -

INFINITI Stuart responded

Thanks for sharing your thoughts about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Hugh Jeffers Service Director (772) 254-8222

May 08, 2025

Car died at home. Jorge took me in right away to fix Very good experience More

by gbshore
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 04, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Hugh Jeffers Service Director (772) 254-8222

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