INFINITI Stuart - Service Center

Took my car in 25 minutes late Let my car sit for 15 minutes finished before I initiated contact. Who do I see about settling up and getting me on my way. Service supervisor was in the service office minutes finished before I initiated contact. Who do I see about settling up and getting me on my way. Service supervisor was in the service office with 2 other service people when I had to break them up to ask how do I get out of here. Service supervisor didn’t say a word and beat feet out of the office. Great supervisor. Could have said a word or two but chose to hit his candy drawer in his filing cabinet instead. I’ve never seen more people walking around and doing nothing. There’s a reason I didn’t buy my QX 80 at Infiniti Stuart. First of all, when I was in the market for a new QX 80 Infiniti of Stuart didn’t have 1 in stock. They’re response was we can order you one. No thanks. I wanna look at a few and decide which one I want. So I went to palm beach where they had 11 of them. As a matter of fact I wanted to look at the new QX 80’s when I got my recent oil change ant Infiniti Stuart and they’re were none on the show room floor. How can you not have at least 1 QX 80 on the show room floor. This dealership leaves me uninspired to do business with them in the future More

I had an appt at 11:00 AM. I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance befor I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance before Jorge came out of his office. He was rude and dismissive. This makes me not want to buy another car from this dealer. More

The dealership is nice, clean and the staff is very friendly. I’m very happy with the service I received. friendly. I’m very happy with the service I received. More

Excellent service from both sales and service departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. More

Very friendly people who are great at getting your car in and out as estimated. Worth bringing the car there for service. and out as estimated. Worth bringing the car there for service. More

Great service department, very timely and cleans your car inside and out after each service! inside and out after each service! More

Jorge was very polite and professional. The estimate of $2,700 to repair the Qx50 tailgate struts was outrageous. I bought a new replacement set for $179 and installed in just over an hou The estimate of $2,700 to repair the Qx50 tailgate struts was outrageous. I bought a new replacement set for $179 and installed in just over an hour. More

Nice people to deal with. Very knowledgeable and patient. I say "patient" because not only did Jorge find and fix the problem but took the time to explain to us exactly what t Very knowledgeable and patient. I say "patient" because not only did Jorge find and fix the problem but took the time to explain to us exactly what the problem was AND what they did to fix it. I take my Eascalade to Wallace Cadillac for service. I'm lucky if anyone even talks to me.LOL. More

Very polite and professional Explained in detail what he serviced and any near term future services that would be required serviced and any near term future services that would be required More

worst experience I've ever had - purchased a used bmw x5 car had a dent on hood that was to be repaired.. it never was and they still brought me into the dealership under the guise it was good to go.. car had a dent on hood that was to be repaired.. it never was and they still brought me into the dealership under the guise it was good to go.. More