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1,205 Reviews of INFINITI Stuart - Service Center
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June 09, 2020
Great Customer Service! I always have a great experience when dropping/picking up my car for service. Jennifer is amazing on following up and ensuring, all my concerns are no I always have a great experience when dropping/picking up my car for service. Jennifer is amazing on following up and ensuring, all my concerns are notated. Kevin is great with getting me in and out, and explaining what I'm having done and the cost. I love the "White Glove Treatment"...Great customer service! More
by castrillo2779
Verified CustomerEmployees Worked With
Jennifer , Kevin Horner
June 08, 2020
Excellent customer service and grateful to have received a loaner vehicle. Darren was very helpful.I enjoyed the hot chocolate and snacks too.thank you. a loaner vehicle. Darren was very helpful.I enjoyed the hot chocolate and snacks too.thank you. More
by jmccloud505
Employees Worked With
Darren Sooknanan
June 08, 2020
Service The service advisor was very professional and courteous.A positive customer experience.would recommend this to others. Very pleased.with Mary’s work e The service advisor was very professional and courteous.A positive customer experience.would recommend this to others. Very pleased.with Mary’s work ethic.and I’ll be back. More
by DMAY0767
Employees Worked With
Mary Kniffen
June 08, 2020
Fantastic First Service I give it 4.5 starts overall I am deducting a half a star because the car was not vacuumed out upon me picking it up. Apparently the car wash was I give it 4.5 starts overall I am deducting a half a star because the car was not vacuumed out upon me picking it up. Apparently the car wash was "out of service" but, that doesn't mean the vacuum's are not working. The extra service you receive when purchasing a luxury vehicle is getting above and beyond extra treatment and not even trying to get my car vacuumed when I picked it up is a bit disappointing. More
by Davenportdemeyer
Employees Worked With
Jennifer Gilcrest was fantastic getting my appointment secured and making sure I was taking care of. She was amazing and so on top of her business. , Darren Sooknanan
June 06, 2020
Quick and Friendly service Kevin greeted me as soon as I came in greeted me by name and already knew what I was in for. He checked me in with his Ipad and came to waiting area Kevin greeted me as soon as I came in greeted me by name and already knew what I was in for. He checked me in with his Ipad and came to waiting area when my car was completed. We discussed my next service for my other Infinity later this month. H gave excellent service and I always ask for him when I make my appointments. I received a follow-up email from Stacey asking about my experience with Stuart Infinity with an offer to call her. More
by ddgm98
Employees Worked With
Kevin Horner, Stacey Weeks
June 05, 2020
I came in for a service of my vehicle, greeted with a smile and immediate care. Mary did a wonderful job providing quality service and information for my vehicle needs. She was accommodating and flexible smile and immediate care. Mary did a wonderful job providing quality service and information for my vehicle needs. She was accommodating and flexible with my schedule. Very pleased with the customer service of all staff members at the dealership. More
by saillant90210
Employees Worked With
Stella-Front Desk , Richie Mendez, Mary Kniffen
June 05, 2020
Continued Good Work I have been very happy with the service I have received. Working with Kevin is a pleasure and I'm sorry to hear he is retiring. I have been very happy with the service I have received. Working with Kevin is a pleasure and I'm sorry to hear he is retiring. More
by JSHERMAN1801
Employees Worked With
Kevin Horner
May 22, 2020
My service writer Mary has always be professional and courteous. Keeps my informed on the work to be done. The lobby are is always clean and neat. courteous. Keeps my informed on the work to be done. The lobby are is always clean and neat. More
by MICHAELMAHARAJ
Employees Worked With
Mary Kniffen
May 21, 2020
Great service Oil change, tire rotation and other routine maintenance done quickly and on time at less than I expected to pay. Thanks for honest and timely service. Oil change, tire rotation and other routine maintenance done quickly and on time at less than I expected to pay. Thanks for honest and timely service. More
by Larry W
Employees Worked With
Kevin Horner
May 20, 2020
Oil Change I was able to wait in the waiting area and enjoy a coffee while my car was serviced. All the employees are friendly. The gentleman that sold me the I was able to wait in the waiting area and enjoy a coffee while my car was serviced. All the employees are friendly. The gentleman that sold me the vehicle even came over to say hi. More
by SANDILADEWSKI
Employees Worked With
Kevin Horner
