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1,195 Reviews of INFINITI Stuart - Service Center
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October 23, 2019
Neglectful technician - had to return- left nail in tire and Only helpful person at Infiniti of Stuart is Nicole, She tried to makeup up for everyone else's incompetence. I would give 0 stars if I could, except Only helpful person at Infiniti of Stuart is Nicole, She tried to makeup up for everyone else's incompetence. I would give 0 stars if I could, except to Nicole who deserves five stars More
by ROO1
Verified CustomerEmployees Worked With
Nicole Spatafora-King
October 21, 2019
Oil change Nicole's service is wonderful as usual. She is always very polite and knowledgable . We will always bring back for service on my Infiniti Q60. Nicole's service is wonderful as usual. She is always very polite and knowledgable . We will always bring back for service on my Infiniti Q60. More
by LITA612001
Employees Worked With
Nicole Spatafora-King
October 20, 2019
Bad experience Came for an oil change with a coupon, i also wanted to change the wind shield wiper, oil change should be 31.99 and wipers price as she told me 39.99, Came for an oil change with a coupon, i also wanted to change the wind shield wiper, oil change should be 31.99 and wipers price as she told me 39.99, i end up paying $93 , they charge me different price when i was ready to roll out after one hour and half More
by MENAOURI
Employees Worked With
Alan Franciosi, Krystina Franciosi
October 17, 2019
Service Kevin always takes care of all my concerns regarding both of our cars .... done in a timely manner and to out total satisfaction thank you Kevin always takes care of all my concerns regarding both of our cars .... done in a timely manner and to out total satisfaction thank you More
by 2017 car
Employees Worked With
Kevin Horner
October 15, 2019
Best service ever from INFINITI Just amazing. It was a Saturday morning and I had no appointment. I was greeted as if I was a regular visitor. The service writer was equally comm Just amazing. It was a Saturday morning and I had no appointment. I was greeted as if I was a regular visitor. The service writer was equally committed, and she explained that she would try to get the electronics examined if possible. It was great! Oil changed. Tires rotated. Fuse replaced. Everything checked. I was given a careful explanation about brake and tire wear. Absolutely five star service! More
by STEVENMSWANN
Employees Worked With
Nicole Spatafora-King, Eric Daniels
October 10, 2019
Service visit Everything was seamless. Kevin took very good care of me. work was completed on schedule and was satisfactory as always. Nicole is my usual service re Everything was seamless. Kevin took very good care of me. work was completed on schedule and was satisfactory as always. Nicole is my usual service rep and didn't miss a beat with Kevin. More
by RJZAKE
Employees Worked With
Kevin Horner
October 10, 2019
Not to expectation First misstep I have had with Infiniti Stuart. After getting my oil changed a little earlier than required because I was going on a long trip, I recei First misstep I have had with Infiniti Stuart. After getting my oil changed a little earlier than required because I was going on a long trip, I received a call offering me 25% off the price of the recommended services. What recommended services? No one told me I needed additional service. I drive a lot, 100k miles in 3.5 years and only get service at Infiniti Stuart and always do what they recommend. No one told me I needed to have my power steering serviced - Critical is what the email said when they finally sent me the info though the representative on the phone said it was optional, not an issue. What a confidence killer. Have all the services I’ve been told are critical perhaps an exaggeration to get more business or am I now on my extended trip with a power steering system that is going to fail me? Not a happy customer at this point. More
by CSB
Employees Worked With
Kevin Horner
October 02, 2019
Excellent Nicole as always surpassed my expectations with fenomenal customer service. I had initially scheduled my appointment for the afternoon and due to an e Nicole as always surpassed my expectations with fenomenal customer service. I had initially scheduled my appointment for the afternoon and due to an emergency had to request a change. Nicole in a matter of seconds responded to my text and changed my appointment for a desired time! More
by NNIGAGLIONI
Employees Worked With
Nicole Spatafora-King
October 02, 2019
Oil change then more I love the service at this dealer but.... every time I go in, it seems a $50 service turns in to $500. I can't keep going back if this continues to ha I love the service at this dealer but.... every time I go in, it seems a $50 service turns in to $500. I can't keep going back if this continues to happen. More
by RASUWABA1
Employees Worked With
Michael in sevice is great, Nicole Spatafora-King, Kevin Horner
October 02, 2019
The service is great, it’s a pleasure to take my car there. Great customer service. You feel comfortable, the people are very friendly. The atmosphere is friendly. It’s a pleasure to take my car to you and my c Great customer service. You feel comfortable, the people are very friendly. The atmosphere is friendly. It’s a pleasure to take my car to you and my car can be washed whenever I stop by the dealer. More
by marthepauledaye
Employees Worked With
Kevin Horner
