INFINITI Stuart - Service Center

Maybe took car in for routine service. was told that drive belts needed replaced but they were just done by this service center in January. was told battery took car in for routine service. was told that drive belts needed replaced but they were just done by this service center in January. was told battery was failing but had AAA come out and double check and the battery is fine More

Road noise Kevin Horner was excellent. Only issue I have is that subtle road noise that I described I was told it was nothing and it was fixed. Unfortunately Kevin Horner was excellent. Only issue I have is that subtle road noise that I described I was told it was nothing and it was fixed. Unfortunately I still hear it. Not sure a road test was performed. Other than that the service. Piero More

Kevin needs a raise! Kevin has an excellent personality, vehicle knowledge, he is organized, and attentive. This is my 7th Infiniti, a few years back your service departme Kevin has an excellent personality, vehicle knowledge, he is organized, and attentive. This is my 7th Infiniti, a few years back your service department calls would go to voice mail with no return call for days, sometimes a week of follow up until I would get someone. Kevin returns call immediately if it goes to his voice mail. More

Nichole was very professional. Yes, they wash and vacuum my car after the services but my vehicle beige inside and always have grease stains on my carpet, the inside of my door step Yes, they wash and vacuum my car after the services but my vehicle beige inside and always have grease stains on my carpet, the inside of my door step step and my steering wheel. When I get home always need to clean my vehicle. More

Service Kevin my service rep always does a exceptional job taking care of my service needs. He makes sure I’m happy with my service and work is done to my exp Kevin my service rep always does a exceptional job taking care of my service needs. He makes sure I’m happy with my service and work is done to my expectations. More

Fast, friendly, accomodating This is my second car with Infiniti of Stuart. I have never been disappointed with the sales team or service team. Keep up the great work! This is my second car with Infiniti of Stuart. I have never been disappointed with the sales team or service team. Keep up the great work! More

Great service and Service Advisor Kevin is very professional I already listed above my comments great service I was very happy my service and the service advisor work was performed perfectly and IThank you I already listed above my comments great service I was very happy my service and the service advisor work was performed perfectly and IThank you More

MY SERVICE TECHNICIAN (KEVIN HORNER) goes above and beyond. THE ONLY PERSON I DEAL WITH IS KEVIN AND HE ANSWERS AND TAKES CARE OF MY QUESTIONS AND ANSWERS.OTHER GREETING EMPLOYEES AFTER HOURS MAYBE NOT AS HELPF THE ONLY PERSON I DEAL WITH IS KEVIN AND HE ANSWERS AND TAKES CARE OF MY QUESTIONS AND ANSWERS.OTHER GREETING EMPLOYEES AFTER HOURS MAYBE NOT AS HELPFUL More

Excellent service Very responsive. Was driving by and was taken immediately even though I had no appointment. This saved me hours which I value highly. It also saved Very responsive. Was driving by and was taken immediately even though I had no appointment. This saved me hours which I value highly. It also saved Infiniti the need for a loaner car on another day. A win for both of us. More

Outstanding customer service! Very refreshing! I can't say enough nice things about Nicole. She was so positive, energetic, and helpful. I had a dead battery. Got a jump and made a beeline to th I can't say enough nice things about Nicole. She was so positive, energetic, and helpful. I had a dead battery. Got a jump and made a beeline to the dealership early Saturday morning for a new battery. She greeted me warmly and was so helpful. She worked me into the schedule without an appointment and got me out of there in less than 40 minutes! Thank you, thank you, thank you! Ellsworth Buck Palm City, FL More