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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,182 Reviews

1,182 Reviews of INFINITI Stuart - Service Center

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March 26, 2025

Very clean and professional service area. Was updated on the status of my vehicle regularly and was returned clean and in a timely manner. I will be doing future services here. More

by terrymiller4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 27, 2025 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

March 25, 2025

Everyone at the dealership was very nice. The service person was exceptional. My only complaint is that an oil change should not take almost 2 hours. An hour should be the max time for the More

by RSGOH60
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney was not my service person. In fact I never saw her
Mar 26, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

March 25, 2025

Whitney my service adviser is the main reason I use this dealership. She is very knowledgeable and helpful and most important very reliable and has earned my trust . She is excellent to work with and I fe More

by SPAEDSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Whitney here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

March 23, 2025

Good service, good customer support, I had been in the Infiniti family for over 14 years and my daughters too we love everything about them More

by ENEREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Services and sales departments
Mar 25, 2025 -

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

Whitney is the most amazing! She is the reason I will continue to get Infinity vehicles. The customer service is exceptional. Thank you Whitney!!! More

by MBROOK101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

INFINITI Stuart responded

It's great to hear that Whitney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

I had an amazing experience that left me feeling truly special! The services provided were outstanding and incredibly informative. I can't praise Donna enough—she was absolutely superb in every way! More

by ADAMSON69.C.A
Recommend Dealer
Yes
Employees Worked With
Donna Podd
Mar 25, 2025 -

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

My qx30 was in the shop from September 20 2024 only to find out on February 2025 that the car can not be fixed ! Car was totaled by insurance company after thousands of dollars in repairs ! Infinity does More

by rgthatsit
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

After waiting to be checked in not a single person came and spoke to me. No one offered me a water or kept me update. My update came in the form of a text. Very impersonal. More

by mjeb72
Recommend Dealer
No
Employees Worked With
Didn’t work with Whitney
March 18, 2025

They were very professional and friendly. Let me know right away when the car was done and very efficient when I checked it. More

by berthacornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

INFINITI Stuart responded

Bertha, Thanks for sharing your thoughts about your experience with INFINITI Stuart. Whitney and our team appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

March 14, 2025

Again, Whitney was enjoyable and knowledgeable to work with and diagnostic etc complete. High prices. But work seems efficient and hopefully long term. More

by Bladies
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222