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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,179 Reviews

1,179 Reviews of INFINITI Stuart - Service Center

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March 22, 2025

After waiting to be checked in not a single person came and spoke to me. No one offered me a water or kept me update. My update came in the form of a text. Very impersonal. More

by mjeb72
Recommend Dealer
No
Employees Worked With
Didn’t work with Whitney
March 22, 2025

Whitney is the most amazing! She is the reason I will continue to get Infinity vehicles. The customer service is exceptional. Thank you Whitney!!! More

by MBROOK101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

INFINITI Stuart responded

It's great to hear that Whitney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

March 22, 2025

I had an amazing experience that left me feeling truly special! The services provided were outstanding and incredibly informative. I can't praise Donna enough—she was absolutely superb in every way! More

by ADAMSON69.C.A
Recommend Dealer
Yes
Employees Worked With
Donna Podd
Mar 25, 2025 -

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

March 18, 2025

They were very professional and friendly. Let me know right away when the car was done and very efficient when I checked it. More

by berthacornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

INFINITI Stuart responded

Bertha, Thanks for sharing your thoughts about your experience with INFINITI Stuart. Whitney and our team appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

March 14, 2025

You are ridiculous in your charging for everything even things that other dealers take for granted to be courtesy gestures. I can’t afford you and found another dealer with great service and reasonable pr More

by Dfabric1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

INFINITI Stuart responded

Ruth, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joshua Muir General Manager (772) 254-8222

March 14, 2025

Again, Whitney was enjoyable and knowledgeable to work with and diagnostic etc complete. High prices. But work seems efficient and hopefully long term. More

by Bladies
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

March 12, 2025

Always pleased with the service, very thorough and efficient Whitney was great and very helpful with explaining what my car needed More

by lauramaggio
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Lovatt
Mar 12, 2025 -

INFINITI Stuart responded

Laura, We are very happy to hear Whitney provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ross Fitzsimmons Service Manager (772) 254-8222

March 12, 2025

My experience is always excellent! They get me in and out in a timely manner. More

by lauramaggio
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 12, 2025 -

INFINITI Stuart responded

Laura, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

March 04, 2025

The entire staff were kind efficient and skilled at their jobs. It was a very pleasant experience. The atmosphere is open, pleasant, lighting, and comfortable a great place to have service done for your ve More

by W.BARRY.RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

INFINITI Stuart responded

Barry, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

March 04, 2025

Robert and his staff are excellent! Very professional and keep you well informed of the status of your vehicle! More

by Beachbumatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert & George/Jorge excellent 6 stars
Mar 05, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222