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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,187 Reviews
Call Service Center (772) 320-5709

1,187 Reviews of INFINITI Stuart - Service Center

Sort by
February 07, 2025

Whitney is always helpful, courteous and understanding of my issues with my vehicle. This takes my ownership experience to a new level. More

by JETJOEL9007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Robinson
Report | Print
Feb 08, 2025 -

INFINITI Stuart responded

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

February 05, 2025

Wonderful service, extremely knowledgeable about the car. Their word is there bond, what they promise they deliver. More

by APRILK327
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Whitney Robinson
Report | Print
Feb 05, 2025 -

INFINITI Stuart responded

April, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

February 02, 2025

It was a Great experience, we got the car we wanted, probably not the best price but the car was worth it, the condition of the car was like buying a new car.....the Sales guy Michael Payne was a very n More

by orestes57
Recommend Dealer
Yes
Employees Worked With
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

INFINITI Stuart responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at INFINITI Stuart to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Fitzsimmons Service Manager (772) 254-8222

February 02, 2025

Everyone was very prompt and friendly answered all my questions and the waiting wasn’t long and the snacks and coffee were delicious! More

by SEXYJAN628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralston Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burddley Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Robinson
Report | Print
Feb 03, 2025 -

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

February 01, 2025

Whitney was the best! She makes it so easy Every time I come in she makes the process seamless. More

by Amyandmikeantheil
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Whitney Robinson
Report | Print
Feb 02, 2025 -

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

January 31, 2025

Excellent customer service and great service center for my vehicle. Never disappointed when I visit for service for my QX60 More

by Mijoskov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Report | Print
Feb 02, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

January 23, 2025

Very helpful and quick turnaround with work Easy to deal with and friendly. Thank you More

by robalpess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Report | Print
Jan 24, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

January 21, 2025

Terrible no return calls did work without authorization and still did not fix problem unprofessional More

by PAULA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson, Jeffrey Orr
Report | Print
Jan 25, 2025 -

INFINITI Stuart responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joshua Muir General Manager (772) 254-8222

January 20, 2025

Whitney and Jeff are great, the techs and mechanics are not well prepared to work on older models or inexperienced with them and have caused new issues twice on the same car causing days of additional dela More

by CHRISTOPHERSANZ
Workmanship
Recommend Dealer
No
Employees Worked With
Whitney Robinson, Jeffrey Orr
Report | Print
Jan 23, 2025 -

INFINITI Stuart responded

Christopher, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joshua Muir General Manager (772) 254-8222

January 19, 2025

Whitney was amazing. I was having some problems with my Apple car play and she took the time to figure it out for me even though it turned out to be my phone settings an More

by syph2005
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Report | Print
Jan 19, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney and our team met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

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