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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,187 Reviews

1,187 Reviews of INFINITI Stuart - Service Center

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October 08, 2022

People are Nice but you would expect that from a up scale dealership. I waited for my car and it was comfortable but nothing special More

by 19TERRYWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Orr
October 08, 2022

Stuart Infinity service was awesome we had bought a 2019 QX80 in June and brought it in for it's first oil change we had a young Gentleman named Justin who took care of everything my wife had questions abou More

by rickjprosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Oct 08, 2022 -

INFINITI Stuart responded

Thank you Rick for your 5 star rating and your feedback! We appreciate your business and look forward to continuing to assist you with your vehicle needs. We are happy to hear you are enjoying your QX80!

October 06, 2022

The service representative Raphael was excellent but the guys who troubleshoot or perform the repairs were not thorough. More

by jrittersporn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Oct 08, 2022 -

INFINITI Stuart responded

Thank you for your review and your business! We appreciate your feedback and would like to hear more about your concerns on the repairs. Please reach out to our service manager Scott @ 772-266-7583. Thank you!

October 05, 2022

This is the most accommodating service dept and the svc dept staff are wonderful They always follow thru! More

by Jjarmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Scott O'Keefe, Rafael Salcedo
Oct 06, 2022 -

INFINITI Stuart responded

Thank you for your 5 star rating and review. We appreciate your business and look forward to continuing to assist you!

October 04, 2022

Car was done when promised. Unfortunately upon pickup I noticed that the rug on the drivers side had dark stripes on it which weren’t there when I dropped it off. After the ser More

by stephenberrardi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
Oct 06, 2022 -

INFINITI Stuart responded

Mr. Berradi, Infiniti Stuart always strives to provide Excellent service. We are truly sorry that we have missed the mark. Please feel free to stop by at your earliest convenience so we may address this for you. We really appreciate you letting us know so we may improve for all our guests.

Oct 07, 2022 -

stephenberrardi01 responded

I had them address the issue before leaving the dealership.

October 02, 2022

Very good service department, Rafael and Whitney are outstanding. Definitely my first choice for service for my QX80 More

by CDSINKULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Rafael Salcedo
Oct 03, 2022 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We look forward to continuing to assist you with your vehicle needs!

September 30, 2022

When I arrived, I was greatly by a very friendly associate and was helped immediately. More

by Marsha G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott O'Keefe, Jeffrey Orr
Oct 03, 2022 -

INFINITI Stuart responded

Thank you Marsha for your feedback and 5 star review!

September 30, 2022

Paid 700 dollars just to have to return the car in less than a hr More

by sameermina1996
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Orr
Oct 06, 2022 -

INFINITI Stuart responded

Mr. Mina, we are so sorry this has happened. We take the safety and convenience of our customers seriously. I am glad we were able to provided you a loaner vehicle before the Hurricane and towed your vehicle in after the Hurricane to address this concern. Please let us know if there are any concerns, it will always be our pleasure to serve you.

September 27, 2022

This dealership always give me the best experience. The people are very nice and attentive and they always get the job done fast. More

by rgiovanni73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
Sep 29, 2022 -

INFINITI Stuart responded

Thank you for your 5 star review and feedback! We appreciate your business!

September 27, 2022

Extremely efficient, courteous and friendly. A go to dealership here in Stuart. Will continue to use them going forward More

by Jdfcorp
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Sep 29, 2022 -

INFINITI Stuart responded

Thank you for your business and 5 star review!

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