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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,187 Reviews
Call Service Center (772) 320-5709

1,187 Reviews of INFINITI Stuart - Service Center

Sort by
December 24, 2024

Over years have become fan of Stuart Infiniti. Feel as though I am not tricked or bamboozled into parts or service not needed or required. More

by benr03898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Jeffrey Orr
Report | Print
Dec 30, 2024 -

INFINITI Stuart responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

December 21, 2024

Whitney did an amazing job. Kept me well informed of the status of my vehicle, and was very understanding and polite. I will be recommending everyone to this dealership. The ser More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garth, Chris, Justin, Kenny, rob, , Whitney Robinson, Jeffrey Orr
Report | Print
Dec 23, 2024 -

INFINITI Stuart responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're glad to hear that you found your experience with Whitney to be a positive one. We appreciate your business, Alex. Ross Fitzsimmons Service Manager (772) 254-8222

December 21, 2024

The salesman Michael Payne was a great guy. The sales manager Josh was very helpful. Jeff Orr was also very helpful at my first visit for an alignment problem. It was corrected within 1 hour More

by RMMBFD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
Report | Print
Dec 23, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

December 19, 2024

Excellent staff. Very knowledgeable and willing to do whatever was necessary to get the car I wanted. More

by FD007
Recommend Dealer
Yes
Employees Worked With
Christopher Fennell, Brandon Hinton
Report | Print
Dec 19, 2024 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

December 19, 2024

Very good communication. Everything was simple and clear. Great job to the entire team. Thank you. More

by HOPKINSXAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralston Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hinton
Report | Print
Dec 19, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

December 14, 2024

waited two hours and finally asked and found out no one looked at my car. Unacceptable. They took 10 minutes for the repair. Needed software update. Why wasn’t I informed it needed an update More

by kdrahos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson, Jeffrey Orr
Report | Print
Dec 16, 2024 -

INFINITI Stuart responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joshua Muir General Manager (772) 254-8222

Dec 17, 2024 -

kdrahos responded

I would like to talk to you 561-389-3036

December 11, 2024

Whitney was great and took great care of me and my family will definitely be coming back to see her More

by wolfnoel64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Report | Print
Dec 11, 2024 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

December 08, 2024

Whitney used to help Now she is useless Overall great service Highly recommend Thanks guys More

by JOSHIFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Robinson, Jeffrey Orr
Report | Print
Dec 09, 2024 -

INFINITI Stuart responded

We appreciate your business. We'd like to know more about your visit. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ross Fitzsimmons Service Manager (772) 254-8222

December 07, 2024

I have been a customer of Infiniti Stuart for 6 years and I’ve always had nothing but Great Service from their Dealership. More

by jspiveymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Jeffrey Orr
Report | Print
Dec 09, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. Whitney, Jeffrey, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

December 06, 2024

A 1 hour service took 2 hours n 40 minutes! Awful n very loud annoying Christmas music More

by MITCH39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Dec 09, 2024 -

INFINITI Stuart responded

Mitch, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joshua Muir General Manager (772) 254-8222

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