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INFINITI Stuart - Service Center

Stuart, FL

4.3
1,206 Reviews

1,206 Reviews of INFINITI Stuart - Service Center

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January 31, 2022

Very professional customer satisfactory atmosphere. The service personnel were very attentive to our requests totally. More

by ELDAG72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Jan 31, 2022 -

INFINITI Stuart responded

Thank you for your 5 star review and business! We look forward to continuing to assist you!

January 31, 2022

Very friendly and knowledgeable The Dealership is clean and always a pleasurable experience no problem More

by LEWISM4550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson, Scott O'Keefe
Feb 03, 2022 -

INFINITI Stuart responded

Thank you Lewis for your business and your 5 star review!

January 26, 2022

I am always greeted nicely and timely upon arrival for service of my vehicle. I like coming here. More

by lellaprovoste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Jan 26, 2022 -

INFINITI Stuart responded

Thank you for your business and 5 star review!

January 26, 2022

Over $1k for 1 wheel bearing replacement is excessive. Labor charge was $760- took them an hour More

by CHERYZONTOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Horner
Jan 26, 2022 -

INFINITI Stuart responded

We are sorry to hear that you feel you paid too much for this service. Some Infiniti vehicles take about an hour and some take upwards of three hours to install A new wheel bearing. Unfortunately I do not have enough information to assist you in finding an explanation for the repair charges. If you would please reach out to me personally I will be happy to review what was done and make any adjustments to the charges if warranted. Scott.okeefe@infinitistuart.com 772-266-7583

Jan 27, 2022 -

CHERYZONTOP responded

Service manager responded to me and explained the book manuals used to determine the amount of labor hours that should be charged on a service. He also confirmed the company’s charge per labor hour. I appreciate him getting back to me.

January 21, 2022

Very good service and very good people to help you I like bring my vehicle there More

by YANKEES20062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jan 26, 2022 -

INFINITI Stuart responded

Thank you for your business and your 5 star rating!

January 20, 2022

Very disappointed in service experience. Did not expect this from Infiniti dealer. Just an oil change and tire rotation but service person (Kevin) did not meet or talk to me when I arrived and only briefl More

by brooksmw57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Horner
Jan 20, 2022 -

INFINITI Stuart responded

We are so sorry your visit with us was not up to the Infiniti standard. We always strive to provide a great Guest Experience. I would like very much to get more details about your visit with us, If you would please reach out to me personally scott.okeefe@infinitistuart.com or 772-266-7583. Thank you for the feedback!

January 19, 2022

At first when they told me the numbers, I thought yeah I’m not getting a car, but they worked with me. My sales person limage showed me the best car in the lot, so I picked the 1st car I was shown, I sti More

by crystal.lindo19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hus Ebrahimi, Limage Succes
Jan 20, 2022 -

INFINITI Stuart responded

Thank you Crystal for your business and your 5 star review! We appreciate you and look forward to continuing to assist you with your vehicle needs. Congratulations on your vehicle!

January 19, 2022

So far I'm ok going here so that I don't have to drive to Sawgrass Infinity. Stuart Infinity has fix my problems and I'm glad I came here😄. More

by jeromeholland110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin&Scott, Kevin Horner, Scott O'Keefe
Jan 20, 2022 -

INFINITI Stuart responded

Thank you Jerome for your review and business. We look forward to continuing to assist you!

January 18, 2022

Justin the one who took care of me was very good and was able to give me a better deal than I thought it was going to come out to More

by TRRACING7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Jan 18, 2022 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We look forward to continuing to assist you with your vehicle needs!

January 13, 2022

All of the individuals with whom I interacted were very professional from the ones who checked me in to the advisor. More

by UFFA
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bianchi
Jan 17, 2022 -

INFINITI Stuart responded

Thank you for your business and your 5 star rating!

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