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This rating includes all service center reviews, with more weight given to recent reviews.
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1,205 Reviews of INFINITI Stuart - Service Center
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September 13, 2021
I was thrilled they were able to get my car in quickly but, they weren’t able to do valet, so I dropped off my car, got a loaner. The loaner stunk so badly of smoke, and was filthy inside! There was stil but, they weren’t able to do valet, so I dropped off my car, got a loaner. The loaner stunk so badly of smoke, and was filthy inside! There was still garbage in it. But the awful smell was terrible! I could hardly stand it. When I told the service guy, he wasn’t happy about it, but I felt like there should have been more remorse. Particularly since this was my first service experience. Definitely not impressed. More
by JS
Verified CustomerEmployees Worked With
Kevin Horner, Whitney Robinson, Jim Johnston, Stephen Roberts
September 10, 2021
Was able to service my infiniti fast. Great service and communication throughout the time they worked on my car. I will definitely return for all my vehicle needs. Thank you Kevin! communication throughout the time they worked on my car. I will definitely return for all my vehicle needs. Thank you Kevin! More
by Julie
Employees Worked With
Kevin Horner
September 08, 2021
I wish it was easier to get a rental I am now wasting I wish it was easier to get a rental I am now wasting time so that your survey system will except my survey, it requires 25 words I wish it was easier to get a rental I am now wasting time so that your survey system will except my survey, it requires 25 words More
by MICOLERENEECURTIS
Employees Worked With
Kevin Horner, Whitney Robinson, Jim Johnston, Stephen Roberts
September 08, 2021
Whitney And Lewis I have a best I had a car waiting for me on arrival and Whitney did her job 100% on point with everything and Louis was the same with everything no problems and did his job 100% excellent me on arrival and Whitney did her job 100% on point with everything and Louis was the same with everything no problems and did his job 100% excellent More
by filsaimecandis
Employees Worked With
In the service department Louis, Whitney Robinson
September 03, 2021
Clean, accommodating with courteous staff, I usually have a good experience when I visit & that’s one of my reasons for returning.No complaints at this time a good experience when I visit & that’s one of my reasons for returning.No complaints at this time More
by RRSALMON
Employees Worked With
Whitney Robinson
September 01, 2021
My husband negotiated the deal - he was extremely satisfied at every level. Had no intention of purchasing a car as we were just going to sell the current car. Upon looking around he changed his mi satisfied at every level. Had no intention of purchasing a car as we were just going to sell the current car. Upon looking around he changed his mind a drove a new QX55 right out of the showroom because that was the only one available More
by npastva
Employees Worked With
Hus Ebrahimi, Whitney Robinson, Lewis Conklin
August 30, 2021
Fast, friendly and professional service. Easy drop off and pick up with clear and thorough communication. Picked up my car and it was cleaned inside and out, nice touch. and pick up with clear and thorough communication. Picked up my car and it was cleaned inside and out, nice touch. More
by lliu112297
Employees Worked With
Kevin Horner
August 28, 2021
Very professional showed all aspects of expertise in automotive service. Kevin went an mile to make sure we had la vehicle until the repair were finished. automotive service. Kevin went an mile to make sure we had la vehicle until the repair were finished. More
by Mrs Reid
Employees Worked With
Kevin Horner
