INFINITI Stuart - Service Center

The worst service experience ever. Service advisor never called to advise me if vehicle had been looked at - when I called him he said tech was looking at it now. After an hour I tried to call him to no av called to advise me if vehicle had been looked at - when I called him he said tech was looking at it now. After an hour I tried to call him to no avail. Another half hour later I return to dealership someone else helps me and tells me my car wasn't looked at. Told him I was told it was and then he says it was and will get me an estimate. Estimate was almost double what Service Advisor told me. I get the feeling no one at this dealership knows what they're doing. And was not happy about being lied too. I REFUSED TO HAVE WORK DONE More

The staff were all very nice and pleasant. However, I made an appointment with Whitney, and no one was aware that Whitney was not coming to work that day. I was offered and requested a “loaner” when I m made an appointment with Whitney, and no one was aware that Whitney was not coming to work that day. I was offered and requested a “loaner” when I made the appointment with Whitney. The form that was completed was stamped”waiting”. So I was left waiting. When I realized I’d miss my medical appointment I went looking for help. I think there’s a communication problem among your staff. I can’t believe there could be another reason they’d purposely waste a client’s time. More

Infiniti of Stuart was terrific. Everything that was promised was performed perfectly. Kevin was great to deal with. I highly recommend the service work here promised was performed perfectly. Kevin was great to deal with. I highly recommend the service work here More

Always exceptional service. They are always so accommodating to my work schedule. They even will pickup the car and bring it back to my work when I need a repair. accommodating to my work schedule. They even will pickup the car and bring it back to my work when I need a repair. More

I have had a wonderful experience there. The service center was very professional and handled everything I needed promptly. Your sales representative , Christine King has been incredibly helpful and at center was very professional and handled everything I needed promptly. Your sales representative , Christine King has been incredibly helpful and attentive. More

Everybody was great in dealing with my wife Bobbi who brought the vehicle in. They explained why the check engine light came on and what needed to be done. They did the work promptly and she wa brought the vehicle in. They explained why the check engine light came on and what needed to be done. They did the work promptly and she waited at the dealership to get our vehicle back. Great work all around. More

Very disappointed, after looking at the bill I thought all my brakes were going to get done not just the rear. And when I looked at the labor $700 which is ridiculous just to change two brake pads and a c all my brakes were going to get done not just the rear. And when I looked at the labor $700 which is ridiculous just to change two brake pads and a cable connection. You know what they say fool me once shame on you fool me twice shame on me More

Excellent hard working.. made many suggestions to make service and future service excellent. Great conversation and willing to go the extra mile. The place was very clean. service and future service excellent. Great conversation and willing to go the extra mile. The place was very clean. More

this a wonderful dealership. they brought me a nice loaner car while my car was being worked on so I could go about my day. greatly appreciated!! loaner car while my car was being worked on so I could go about my day. greatly appreciated!! More

The service was friendly and terrific. All issues were checked and resolved. The person that scheduled the appointment and greeted me coming in was wonderful. The waiting area is spacious with drinks and checked and resolved. The person that scheduled the appointment and greeted me coming in was wonderful. The waiting area is spacious with drinks and snacks. I was able to do work while I waited in a very pleasurable lounge. More