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INFINITI Stuart - Service Center

Stuart, FL

4.3
1,205 Reviews

1,205 Reviews of INFINITI Stuart - Service Center

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August 17, 2021

Steve was a fantastic service advisor he met me in the service lane with enthusiasm and care for my problems. He was very knowledgeable and provided me with everything that I needed. I definitely think he More

by MSAGARINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Roberts
Aug 17, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review! We appreciate your feedback and kind words!

August 13, 2021

Very very good service very polite an accommodating was exceptional Kevin was very easy to talk to and he was very exceptionally listening to my questions More

by MAGLIOCHETTIJ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Aug 13, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We appreciate you and look forward to continuing to assist you!

August 12, 2021

Great dealership! My service rep, Whitney Lovett, is terrific. She makes sure my service is done quickly and efficiently which I appreciate . A true professional! More

by MUNOYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hus Ebrahimi, Christine King, David Ferrara, Whitney Robinson
Aug 13, 2021 -

INFINITI Stuart responded

Thank you for your kind words and 5 star review. We appreciate you!

August 12, 2021

I felt welcome by the staff since the moment I walked into the premises. Kevin, clarified doubts and concerns I had. Thank you Kevin and Infiniti. More

by Odell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Aug 13, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review and your business!

August 07, 2021

The worst service experience ever. Service advisor never called to advise me if vehicle had been looked at - when I called him he said tech was looking at it now. After an hour I tried to call him to no av More

by BJCILIA
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Horner
Aug 09, 2021 -

INFINITI Stuart responded

Good afternoon. We do apologize for any inconvenience. Unfortunately, our shop has been short staffed recently and are doing what we can to make sure every customer is taken care of as quick as possible. Estimates can change after a vehicle is looked at, we do apologize if you felt lied to but that was not our intention. It looks like you have spoken to our service manager Jim but if you have further feedback, please contact our business development manager Amanda @ 772.266.7573. Thank you!

August 07, 2021

The staff were all very nice and pleasant. However, I made an appointment with Whitney, and no one was aware that Whitney was not coming to work that day. I was offered and requested a “loaner” when I m More

by Rjkomora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Horner, Whitney Robinson
Aug 09, 2021 -

INFINITI Stuart responded

We apologize for the delay in your wait time, we have recently been short staffed and are working to make things better. Unfortunately, we did have a schedule change last minute so Whitney was not here the day you were penciled in for. We appreciate your feedback and business and will continue to improve every day. If you have further feedback please contact our business development manager Amanda @ 772.266.7573

August 04, 2021

Infiniti of Stuart was terrific. Everything that was promised was performed perfectly. Kevin was great to deal with. I highly recommend the service work here More

by Skanebbar@al.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Aug 09, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We look forward to continuing to assist you!

August 03, 2021

Always exceptional service. They are always so accommodating to my work schedule. They even will pickup the car and bring it back to my work when I need a repair. More

by KPLEVINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Aug 03, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review and your repeated business! We look forward to assisting you with all your vehicle needs!

August 03, 2021

I have had a wonderful experience there. The service center was very professional and handled everything I needed promptly. Your sales representative , Christine King has been incredibly helpful and at More

by jmb@reidburmanlaw.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine King, David Ferrara, Whitney Robinson
Aug 03, 2021 -

INFINITI Stuart responded

Thank you for your review and your business! We appreciate you!

August 02, 2021

Everybody was great in dealing with my wife Bobbi who brought the vehicle in. They explained why the check engine light came on and what needed to be done. They did the work promptly and she wa More

by whpaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner, Whitney Robinson, Jim Johnston
Aug 02, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We appreciate you and look forward to continuing to assist you with your vehicle needs!

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