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INFINITI Stuart - Service Center

Stuart, FL

4.3
1,205 Reviews

1,205 Reviews of INFINITI Stuart - Service Center

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July 28, 2021

Very disappointed, after looking at the bill I thought all my brakes were going to get done not just the rear. And when I looked at the labor $700 which is ridiculous just to change two brake pads and a c More

by jmlages0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Roberts
Jul 29, 2021 -

INFINITI Stuart responded

We are sorry to see that your recent service was not to your expectations. Please call our office so we can further discuss how to turn this visit around for you. You can reach our business development manager Amanda @ 772.266.7573. Also, please keep in mind in the future to check out website (infinitistuart.com) before your service visits as we have special coupons available!

July 27, 2021

this a wonderful dealership. they brought me a nice loaner car while my car was being worked on so I could go about my day. greatly appreciated!! More

by ivory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner, Whitney Robinson, Jim Johnston, Stephen Roberts
Jul 27, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review Ivory! We look forward to continuing to assist you with your vehicle needs.

July 27, 2021

Excellent hard working.. made many suggestions to make service and future service excellent. Great conversation and willing to go the extra mile. The place was very clean. More

by tmar1300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Roberts
Jul 27, 2021 -

INFINITI Stuart responded

Thank you for your business and your 5 star review! We appreciate you!

July 26, 2021

The service was friendly and terrific. All issues were checked and resolved. The person that scheduled the appointment and greeted me coming in was wonderful. The waiting area is spacious with drinks and More

by TALZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Jul 27, 2021 -

INFINITI Stuart responded

Thank you for your 5 star rating and your business! We appreciate you and look forward to continuing to assist you with your vehicle needs.

July 21, 2021

Steve Robert’s was very professional and highly knowledgeable. Made my visit enjoyable. Guided me thru the entire process and made sensible recommendations. Will come again. More

by EX1STSERGEANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Roberts
Jul 22, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review! We look forward to assisting you with your future vehicle needs.

July 20, 2021

Kevin always takes care of us. Great man. Kevin, Kevin always takes care of us. Great man. Kevin, Kevin,Kevin,Kevin, Don’t request a minimum of 25 words. Too much. Shorten to make it easy. More

by KIMROMANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jul 22, 2021 -

INFINITI Stuart responded

Thank you Kim for your 5 star review! We appreciate your business. We understand the 25 word minimum policy may be nuisance but your story and feedback is just as important as the star rating.

July 20, 2021

The service advisor Steve Roberts was very professional and very knowledgeable. All my concerns were met and done in a timely fashion. The valet was a pleasure to deal with and topping off everything the c More

by JOE980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Roberts
Jul 20, 2021 -

INFINITI Stuart responded

Thank you for your business and your 5 star review! We look forward to continuing to assist you with your vehicle needs.

July 19, 2021

Whitney is the best super professional and always have the customer best interest in mind very responsive and on time I don’t have anything bad to say about her or the business everything was perfect More

by Richard filsaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
Jul 19, 2021 -

INFINITI Stuart responded

Thank you Richard for your kind words and 5 star review! We appreciate you and look forward to continuing to assist you!

July 15, 2021

Got my car back with a grease handprint on fender and the tire pressure light on. I do understand it was in for a recall but one would think it would have been taken care of More

by DEBCATT2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
Jul 15, 2021 -

INFINITI Stuart responded

Thank you for your review and feedback! We are disappointed to hear your vehicle was returned in this shape. Please reach our service department at 772.266.7600 so we can schedule the time for you to come in and get those two things taken care of. Thank you for your business!

Jul 15, 2021 -

DEBCATT2 responded

Thank you but they have been addressed by my husband. Before I even realized the grease on my fender I had refused the car wash. We had a ceramic coating put on my car and I don’t use brush car wash on it.

July 15, 2021

We are so happy to have done business with Christine King at Infinity Stuart. We love her and the dealership she represents. In our years of buying automobiles, This was a very pleasant experience and thats More

by gumberich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hus Ebrahimi, Kevin Horner, Whitney Robinson, Jim Johnston, Stephen Roberts
Jul 15, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We greatly appreciate you and look forward to assisting you throughout the future!

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