Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,182 Reviews of INFINITI Stuart - Service Center
Sort by
May 15, 2021
I'm on my second lease with this dealership. From sales to service you will receive the most professional, caring experience! They make you feel welcomed and a part of their family. The service department to service you will receive the most professional, caring experience! They make you feel welcomed and a part of their family. The service department is top notch, and my vehicle always comes out better than when I bring it in! Highly recommend!!! More
by AUNTCHRISTINE
Verified CustomerEmployees Worked With
Kevin Horner
May 12, 2021
I’ve been here twice and was disappointed both times. It took almost two hours for scheduled oil change. This time we were not offered any solution to an expensive after market item they installed when I pu took almost two hours for scheduled oil change. This time we were not offered any solution to an expensive after market item they installed when I purchased the car. I was sold a bumper to bumper warranty that did not cover the issue. I was sent down the road with a “good luck”. More
by S Phillips
Employees Worked With
Kevin Horner
May 11, 2021
Scheduling an appointment online was very easy and hassle free. This was my first time going to Infinity for an oil change, and the service was very friendly and quick. I’ll be coming back. hassle free. This was my first time going to Infinity for an oil change, and the service was very friendly and quick. I’ll be coming back. More
by Aaron Monjaras
Employees Worked With
Stephen Roberts
May 09, 2021
I brought my 2017 QX60 to Infinity for regular maintenance. Come to find out my fuel pump was going bad but was Covered under warranty. Thank you Kevin- for the great service once again 👍 maintenance. Come to find out my fuel pump was going bad but was Covered under warranty. Thank you Kevin- for the great service once again 👍 More
by Johndrew7
Employees Worked With
Kevin, Kevin Horner
May 06, 2021
I love the attention I get and my g60 gets all’s good and I am thrilled with this dealer this dealership should be a benchmark for training and I am thrilled with this dealer this dealership should be a benchmark for training More
by gkjnonna
Employees Worked With
Kevin Horner, Alan Franciosi, John Harrison , Jim Johnston
May 03, 2021
Kevin in the service department is always a pleasure to do business with. He is very honest and informative about my vehicle and it’s maintenance. do business with. He is very honest and informative about my vehicle and it’s maintenance. More
by Donna36
Employees Worked With
Kevin Horner
April 29, 2021
Terrible service with no remorse or concern for my experience on multiple occasions. Service advisor was apathetic, condescending, and inept. I will pay to go elsewhere despite free service. It’s that experience on multiple occasions. Service advisor was apathetic, condescending, and inept. I will pay to go elsewhere despite free service. It’s that bad! More
by CLM
Employees Worked With
Stephen Roberts
April 28, 2021
Infiniti Stuart continues to have the best service and friendly advisors. The service department has easy online appointments and fast check in, and they always keep you apprised of what’s happening and h friendly advisors. The service department has easy online appointments and fast check in, and they always keep you apprised of what’s happening and how long it’ll be until your car is ready. More
by bobsacch
Employees Worked With
Kevin Horner, Jim Johnston, Stephen Roberts
