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This rating includes all service center reviews, with more weight given to recent reviews.
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1,205 Reviews of INFINITI Stuart - Service Center
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March 29, 2021
Excellent service, good communication channel, automation in the repair services automated work order approval process and billing. Friendly employees; nice facility, waiting area, free WIFI. in the repair services automated work order approval process and billing. Friendly employees; nice facility, waiting area, free WIFI. More
by Alex T
Verified CustomerEmployees Worked With
Kevin Horner
March 26, 2021
I was very satisfied with Luis in Service department, he was very professional, friendly and explained me everything whatever I needed to know. Highly recommend. was very professional, friendly and explained me everything whatever I needed to know. Highly recommend. More
by BOB27DI
Employees Worked With
Luis
March 26, 2021
Excellent and quick service. Like the waiting area with amenities. Service reps were polite and very personable and was impressed with the lounge where one can actually view the mechanics working on my veh amenities. Service reps were polite and very personable and was impressed with the lounge where one can actually view the mechanics working on my vehicle. More
by aelarturo236
Employees Worked With
Stephen Roberts
March 12, 2021
My car was repaired under warranty for two lights in the dashboard quickly and efficiently I was given a brand new car to use while my car was being repaired. Kevin informed me of the repair and kept me wit dashboard quickly and efficiently I was given a brand new car to use while my car was being repaired. Kevin informed me of the repair and kept me with information on. The repair. More
by Dukemickey
Employees Worked With
Kevin Horner
March 12, 2021
Brought car in for routine service .. and to correct one item which needed attention .. right windshield wiper mechanism was not covering designated area ..just squirted water to side item which needed attention .. right windshield wiper mechanism was not covering designated area ..just squirted water to side More
by JPHARTFIEL
Employees Worked With
Stephen Roberts
March 10, 2021
Great customer service Friendly advisor Steve Roberts Great customer service Friendly advisor Steve Roberts took his time to explain everything. Finance Manager stopped by to say hi. Had not seen him s Great customer service Friendly advisor Steve Roberts took his time to explain everything. Finance Manager stopped by to say hi. Had not seen him since the purchase last year. Had a pleasant conversation with him. More
by rsam119
Employees Worked With
Stephen Roberts
March 04, 2021
The service and customer connection. I had initially received when first coming to Infiniti Stuart does not exist. The porter that I spoke to, when brining my vehicle in, was more concerned about servic received when first coming to Infiniti Stuart does not exist. The porter that I spoke to, when brining my vehicle in, was more concerned about service than the service advisers More
by rwhesse
Employees Worked With
Kevin Horner
March 02, 2021
Becca takes great care- I love dealing with her when my car needs attention! Super efficient! Having a 25 word minimum makes this survey annoying. car needs attention! Super efficient! Having a 25 word minimum makes this survey annoying. More
by FRANCEBABY
Employees Worked With
REBECCA
