INFINITI Stuart - Service Center

Everyone at the dealership was very helpful and professional. Hasn’t changed from when I bought my car to my last visit. I’m impressed with the desire to work around my time requirements and the ca professional. Hasn’t changed from when I bought my car to my last visit. I’m impressed with the desire to work around my time requirements and the care everyone takes during this stressful time of a pandemic. I feel very safe and know that they won’t miss anything and the gentleman that welcomed me when I arrived for my appointment was extremely polite and helpful.... Thank you. More

I just returned from a drive to NC and back to FL..I needed my oil changed and filter..stopped by without an appointment and Kevin as usual , made me feel welcome even without an appointment booked. To needed my oil changed and filter..stopped by without an appointment and Kevin as usual , made me feel welcome even without an appointment booked. Took care of my car..he is the best..wouldn't go anywhere else..ever. More

Great service experience. The car was done the same day. Kevin was extremely professional and I feel the price I paid was fair. I would definitely recommend the Infiniti Stuart service department. Kevin was extremely professional and I feel the price I paid was fair. I would definitely recommend the Infiniti Stuart service department. More

Although the staff are nice I was not informed beforehand the length of time it would take to have the service done. Another observation made was, approximately 80% of the staff walked around with no masks w the length of time it would take to have the service done. Another observation made was, approximately 80% of the staff walked around with no masks when the notice on all doors to enter the dealership say that masks are mandatory. With COVID increasing in Florida I felt I was being exposed during my time waiting. More

Steve Roberts was very professional and helpful. He spent time examining my tires since this was the second time I have had a nail in my tires. After discussing my options I was able to make a decision to pu time examining my tires since this was the second time I have had a nail in my tires. After discussing my options I was able to make a decision to put 3 more new tires on which would enhance my ride, which it did. More

KEVIN HORNER IN YOUR SERVICE DEPT. IS TOPS IN TAKING CARE OF YOUR SERVICE NEEDS. I AM GLAD THAT KEVIN HAS BEEN THERE FOR A WHILE AND I HOPE YOU DO NOT LOOSE HIM. OF YOUR SERVICE NEEDS. I AM GLAD THAT KEVIN HAS BEEN THERE FOR A WHILE AND I HOPE YOU DO NOT LOOSE HIM. More

Excellent service by Kevin Horner. Always taken care of. Outstanding service. I am a repeat customer of Infiniti Stuart and this is the only dealer I have purchased two cars from and continue to service her Outstanding service. I am a repeat customer of Infiniti Stuart and this is the only dealer I have purchased two cars from and continue to service here as well. More

Best service experience I’ve ever had. My Infiniti Stuart Service Advisor, Whitney Lovett, was so helpful. I arrived 30 minutes late to my appointment due to an accident on US1. Upon arrival I expected to wa Service Advisor, Whitney Lovett, was so helpful. I arrived 30 minutes late to my appointment due to an accident on US1. Upon arrival I expected to wait for service because I had missed my appointment timeframe. I arrived and was greeted at my car by Whitney. She reassured me that there would be no delay. The car was serviced, cleaned and pulled to the front of the dealership in no time. The next day I was contacted by the Service Manager Jim Johnston as a follow up to the service. Jim wanted to know how my service experience went and sent an e-mail offering me the opportunity to schedule my next service on-line. Truly exceptional service, thank you all. More

The is no consistent follow up, appointments are scheduled, re-scheduled without speaking with the client. I have a pending matter that remains unaddressed since 09/30. Calls are either not return scheduled, re-scheduled without speaking with the client. I have a pending matter that remains unaddressed since 09/30. Calls are either not returned at all, or not returned within a reasonable amount of time, not once have I been able to get assistance when I call, it always goes to a voice mail box More

Clean fast friendly service was my recent experience. I’ve serviced my Q50 here for over 4 years.. had a few hiccups but the dealership has pushed back to #1 for me. Infiniti Stuart 🤩. I’ve serviced my Q50 here for over 4 years.. had a few hiccups but the dealership has pushed back to #1 for me. Infiniti Stuart 🤩. More