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INFINITI of Baton Rouge

Baton Rouge, LA

Overview
Reviews
4.9
161 Reviews
Call Dealership (225) 753-4433

13540 Airline Highway

Baton Rouge, LA

70817

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Showing 161 reviews

July 27, 2022

I was very please with the services I received at the dealership. Would recommend it to anyone. More

by Misstee38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Landry
Report | Print
Jul 29, 2022 -

INFINITI of Baton Rouge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
July 13, 2022

We enjoyed shopping for a vehicle without any pressure. We are very please with the purchase of our new QX60. More

by brucie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Guidry
Report | Print
Jul 28, 2022 -

INFINITI of Baton Rouge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
July 05, 2022

I came in on a Saturday morning and was greeted very fast and taken care of very well, very satisfied More

by Joecrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Graves
Report | Print
Jul 06, 2022 -

INFINITI of Baton Rouge responded

Thank you for the 5-star review on our service department.

Helpful
June 21, 2022

I don't mind getting oil change here, we got all the conveniences!! People are very nice too!! More

by lindadaigle33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Landry
Report | Print
Jun 29, 2022 -

INFINITI of Baton Rouge responded

Hi Lindadaigle33, we are very happy to have provided you with such a positive experience!

Helpful
June 20, 2022

Dealership always gives excellent service on anything we have done there. Very friendly and helpful crew. More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Graves
Report | Print
Jun 29, 2022 -

INFINITI of Baton Rouge responded

We appreciate your positive review about your recent experience with us!

Helpful
May 04, 2022

Convenient, professional, personable, and excellent customer service. Shelly provided an exceptional experience. Happy to refer BR Infinity to family & friends. More

by craig.franklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Graves
Report | Print
Jan 03, 2024 -

INFINITI of Baton Rouge responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience at INFINITI of Baton Rouge. Our team strives to provide convenient, professional, and personable service, and it's wonderful to know that Shelly delivered an exceptional experience for you. We greatly appreciate your willingness to refer our dealership to your family and friends. Word-of-mouth recommendations mean a lot to us, and we're honored by your trust in us. Should you or your referrals need anything in the future, please feel free to reach out. We're here to provide excellent service every step of the way. Warm regards, The INFINITI of Baton Rouge Team

Helpful
April 24, 2022

You get 5 stars bc of Sarah C. I’m really upset that I wasted my time for this Apple Play to only last 3 days More

by Nurse45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah C
Report | Print
Jan 03, 2024 -

INFINITI of Baton Rouge responded

We're sorry to hear about your experience with INFINITI of Baton Rouge; we would love to help fix this—please call at your convenience.

Helpful
January 31, 2022

Very clean environment. The service representative was very personable and help to my needs during my visit More

by jmramirez21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Helpful
December 20, 2021

The time I spent purchasing my QX55 was reasonable and without pressure. Kim was very friendly and patient with me. She offered me a beverage, and made sure I was comfortable the whole time. More

by TORIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Guidry
Report | Print
Jan 06, 2022 -

INFINITI of Baton Rouge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
December 08, 2021

Very good experience and I would let family and friends know about my experience with Infiniti of Baton Rouge. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens, David Spikes
Report | Print
Dec 11, 2021 -

INFINITI of Baton Rouge responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

Helpful
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