People were professional, knowledgeable, friendly, helpful, attentive and caring. I felt everyone wanted to give us a good experience and even people who were not directly dealing with us -IE: someone in the service department was smiling and friendly. People made us feel excited with our new lease and I would definitely go back to that dealership. I have leased an Infiniti for 15 years and used other locations - one in Manhattan and Manhassett and this was my favorite one. They offered us lunch which was a nice perk, as we were there for many hours - very considerate.