INFINITI of Beachwood

Tre was very helpful in showing me the vehicles I was interested in, Orlando worked the numbers I needed on the trade and purchased vehicle, and Tony in finance made the barrage of paperwork easy and qui interested in, Orlando worked the numbers I needed on the trade and purchased vehicle, and Tony in finance made the barrage of paperwork easy and quick, thanks to the dealership’s deployment of technology. I was also given a “We Owe” to remove a small ding in the purchased vehicle. Ryan in service was great to work with and the paintless dent repair worked great. A terrific experience all around the dealership and a highly recommend for the dealership. More

Every time we get an oil change we’re told we need new wipers (though we just bought new ones within the last month). It’s also become clear that the service history is not reviewed each oil change becaus wipers (though we just bought new ones within the last month). It’s also become clear that the service history is not reviewed each oil change because though we just had our break line flushed last time, it was recommended we have it done this time again - not even 8K mikes later. I find it hard to trust any recommendations because they all seem like add ons and up-selling. A positive is the convenience of updates and communication via texts. More

Great buying experience. Mr. Bibb great sales manager. Walked me thru every step of the way. Stayed in contact with me. Mr. Bibb went above expectations Walked me thru every step of the way. Stayed in contact with me. Mr. Bibb went above expectations More

5 star have know mitch for years and feel he is by far one of the best service managers i have delt with over my time with infiniti.in fact he is one of the have know mitch for years and feel he is by far one of the best service managers i have delt with over my time with infiniti.in fact he is one of the reasons why i stayed with infiniti for service . More

The service is great. They are efficient, friendly and knowledgeable. I had an appointment and when I arrived they were prepared for me and got me into a loaner vehicle immediately. knowledgeable. I had an appointment and when I arrived they were prepared for me and got me into a loaner vehicle immediately. More

Infiniti of Beachwood offer superior service! Hands Down! State of the art vehicles and state of the art customer service! I love coming to this establishment! Keep up the Great Job! State of the art vehicles and state of the art customer service! I love coming to this establishment! Keep up the Great Job! More

Incredibly easy and professional! I felt they were fair with me and my trade in. Customer service and follow up spot on. Infinity of Beachwood exceeded my expectations by compensating me at their dealershi with me and my trade in. Customer service and follow up spot on. Infinity of Beachwood exceeded my expectations by compensating me at their dealership for poor customer service at another dealership. Thank you Eileen Schlueter! More

Service Department review Mark Hawthorne was the best Service consultant I’ve ever encountered. I brought my car in to repair a wheel bearing and it was one on the most pleasan Mark Hawthorne was the best Service consultant I’ve ever encountered. I brought my car in to repair a wheel bearing and it was one on the most pleasant experiences. Professional, nice and very fast with my repair. Rarely does many dealerships shake your hand and say thank you love this dealership. Hidden jewel. Eddie D More

Buyer beware dishonest dealer Buyers beware!!Never in my life would I have expected a bait and switch from this dealership!! I Am extremely disappointed! They are liars and dishone Buyers beware!!Never in my life would I have expected a bait and switch from this dealership!! I Am extremely disappointed! They are liars and dishonest! There website price was 38560 they tried to come back with now the car is worth 42,999 because of a mistake then they fixed cost on internet to 43,999! They kept going up up up on price meanwhile this car has more mileage and wear and thousands dollars more now than any other Infiniti dealerships for same car!I’m extremely disappointed since I usually buy my cars at this dealership not sure what they have turned into now!! But word of mouth and integrity mean a lot in car sales ! More

Always willing to make there Customers happy. Beechwood Infiniti really go out there way to make sure each and everyone of there Customer are happy and satisfied. They are very professional and f Beechwood Infiniti really go out there way to make sure each and everyone of there Customer are happy and satisfied. They are very professional and friendly. More