Back

INFINITI of Bellevue

Bellevue, WA

4.7
113 Reviews

11815 N.E. 8th Street

Bellevue, WA

98005

Directions

Filter Reviews By Type

Showing 113 reviews

March 17, 2023

Top-notch dealership for customer service and exceptional professionalism maintaining my vehicle. I absolutely love dealing with my vehicle rep Jayelene. She knows her stuff and knows my vehicles maintenance More

by Nafaao
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayelene
March 16, 2023

Infiniti of Bellevue treats my like a king. Great service! I have been dealing with them for 19years and have always been happy. I live 85 miles away and it's always worth the trip. More

by hydroguy2001
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asha
February 25, 2023

Everyone that works there is great thank you for taking care of our car. Thank you! More

by Paul Noot
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Keeys
February 21, 2023

Great communication and attention to our issues. On top of the 1 day turn around they resolved a recall issue we were not aware of! Hats off to the Service and Parts Department. More

by nwgray206
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Jaleen and everyone in the parts department
February 02, 2023

We purchased our Infiniti QX60 a little over three years ago and feel the maintenance and service has been great. More

by Bill U.
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
January 30, 2023

This entire team is all around the best around. Very high integrity, level of care and attentiveness. 3rd Infiniti and the Bellevue team is a knock out. Go see Bobby. More

by Ac
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby, Ryan, Dave
January 29, 2023

Friendly and professional. On time. Great 👍. Very clean and comfortable rest area, sacks, drinks, free wifi. 5 star. More

by jameszhangzzd
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. Everyone is great there.
January 26, 2023

Recently had a great experience at Infiniti of Bellevue. The sales experience was very low pressure and I feel like I got a fair price for the car and my trade in. Working with Jessica in sales and Sally in More

by MIke
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Schaeffler, Sally Fremmerlid
January 20, 2023

First time buying off of a car lot and it was a good experience. No pressure and very professional. If and when I want another car I will go there first. More

by Mooremarc669
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Schaeffler
Jan 24, 2023 -

INFINITI of Bellevue responded

Thank you for choosing INFINITI of Bellevue and for sharing your kind review! We appreciate you and your business!

December 28, 2022

I waited 2. 5 hours for an $300 oil change and my check engine light was on . He never discussed price or time with me once . Not too happy More

by jennydabs
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon gilmore
Dec 28, 2022 -

INFINITI of Bellevue responded

Thank you Jennifer for reaching out and for your feedback. We are sorry to learn that your service experience was not a positive one for you and that your visit took longer than expected. When a check engine light is triggered it can take a bit longer to diagnose any and all recommendations/remedies so, we apologize that there was not clear communication with that process. We welcome the opportunity to work with you again to earn back your trust and confidence in our team and to assist you with declined recommendations in order to get your check engine light taken care of. Thank you for choosing INFINITI of Bellevue, we appreciate you and your business!

1
...