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INFINITI of Bellevue

Bellevue, WA

4.7
401 Reviews
Welcome to INFINITI of Bellevue As your local INFINITI retailer, we know that you are looking for the highest quality INFINITI models. We have a great selection of comfortable, luxurious, performance-packed sedans like the INFINITI Q50 to get you through your daily commute on the I-5. We also have incredible All Wheel Drive crossovers like the INFINITI QX60, a perfect vehicle for heading over to the ferry to cross the Puget Sound to Bainbridge Island for a weekend family camping trip at Fay Bainbridge Park. The perfect INFINITI to suit your needs and lifestyle is waiting for you right here at Seattle INFINITI retailer, INFINITI of Bellevue.
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11815 N.E. 8th Street

Bellevue, WA

98005

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Showing 401 reviews

September 18, 2023

Was greeted right away upon arrival by Arturo. He explained that even though he didn’t make my appointment he would assist. Waiting area was nice with a variety of drinks and snacks. They got my More

by tim.madden1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing Arturo and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Bellevue!

September 18, 2023

The service was fine, car washed and cleaned well upon conclusion. Appreciate the chance for feedback. More

by andrewharris1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

INFINITI of Bellevue responded

Thank you Andrew for your visit and review! We appreciate you and your business and we will be looking forward to seeing you next visit. Thank you for choosing INFINITI of Bellevue!

September 18, 2023

Great team work from the service folks to sales and the finance group which were outstanding. More

by Judy Cardenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Moeini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Virtue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Llias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

INFINITI of Bellevue responded

Thank you Judy! We appreciate you and it is our pleasure assisting you. Thank you for your continued loyalty to our team. We are grateful for you and we all will be looking forward to your next visit!

September 15, 2023

Great customer service, and great communications from the service person. Alyssa does a great job. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

INFINITI of Bellevue responded

Thank you Jenny! We appreciate you and we are grateful for your kind review. It was our pleasure assisting you with your service needs and we are happy that Alyssa provided great customer care during your visit. Thank you for choosing INFINITI of Bellevue and we will all be looking forward to seeing you at you next visit!

September 15, 2023

All of the team were very accommodating to my needs. I especially appreciate the valet service to avoid a lengthy wait. More

by jeldre
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Sep 15, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are happy that our valet service was accommodating for you and we look forward to your next visit with our team. We are grateful for you and your business!

September 14, 2023

Last two times were very disappointing: first time my brakes were loose after service, and I was almost in accident. Second time I drove from the service with 'Check engine' sign and had to come back to More

by Yuriy Rubin
Recommend Dealer
No
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

INFINITI of Bellevue responded

Good morning Yuriy, we were sorry to learn that your recent visits have not been positive. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

Sep 15, 2023 -

INFINITI of Bellevue responded

It was a pleasure talking with you today Yuriy and thank you for your feedback regarding your service visit. We appreciate you allowing us the opportunity to earn back your trust and confidence in our team. Please reach out if you need anything further and we will be looking forward to your next visit with us.

September 14, 2023

Great customer service from employees in service, new and used car sales. Customer waiting area always clean More

by Lrollofson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayelene Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you and for taking time to share your kind 5 star review. We are happy that your experience with us was a positive one in every way. We will look forward to your next visit with us. We are grateful for your and your business!

September 12, 2023

Pretty good experience other than a couple of warranty items included in pricing workup that were unnecessary and not fully explained. More

by KHAYNES10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Benyaminov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

INFINITI of Bellevue responded

Congratulations on your new car and thank you for choosing INFINITI of Bellevue! It was our pleasure assisting you with your new car purchase and we are grateful for your review. Please reach out if you would like to discuss any questions or concerns you still may have regarding your warranties. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us! We appreciate you!

September 12, 2023

Brandon always does a great job. However, service needs to do a better job checking the air in the tires and also putting in correct air pressure. Small complaint but something More

by BGABLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayelene Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The wheel repair guy is amazing. Sorry don’t know his name and haven’t met him. 5 stars.
Sep 12, 2023 -

INFINITI of Bellevue responded

Thank you for your recent visit and kind review. We are happy that Brandon took great care of you. We are also very sorry for the air pressure issue and any inconvenience this may have caused you. If you get a chance, please come back in so we can correct everything for you. We will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business!

September 11, 2023

Arturo handled a difficult situation with great patience which was appreciated very much. Job well done. More

by E. Jonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

INFINITI of Bellevue responded

We appreciate your kind review and we are grateful for your business! We are that happy that Arturo provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Bellevue!

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