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INFINITI of Bellevue - Service Center

Bellevue, WA

4.8
291 Reviews

291 Reviews of INFINITI of Bellevue - Service Center

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October 02, 2023

Everything was done in a timely and efficient fashion. I was in and out of there with no issues whatsoever. More

by bstelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

INFINITI of Bellevue responded

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.

October 02, 2023

Good. Excellent Sales Rep and Service Manager, we really like and appreciate their commitment to great customer Service. More

by jim@healthcareintinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Benyaminov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

INFINITI of Bellevue responded

We appreciate you Jim! Thank you for taking time to share your kind review and for allowing INFINITI of Bellevue to assist you. We are grateful for you and your business and we welcome every opportunity to work with you again in the future.

September 30, 2023

Friendly and professional dealership. Very clean and well organized. The service department is top notch and you will not be sorry you took the time to visit and deal with this location a More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayelene Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

INFINITI of Bellevue responded

Thank you Chris for your kind review and for allowing our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank your for choosing INFINITI of Bellevue!

September 29, 2023

David and his co Customer Support Folks were all kind, professional, and easy to work with- they research the issues with the car, and we came up with solutions to problems. More

by jhoyt1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing David and our service team to assist you. We are grateful for you and your business and happy that your customer experience was an exceptional one. We will be looking forward to seeing you at your next visit with us.

September 28, 2023

A customer since 2004, I have been consistently impresses with the quality of work and attention to detail in all aspects of service. More

by ed.dottiehanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

INFINITI of Bellevue responded

We appreciate you and your loyalty to our team here at INFINITI of Bellevue. Thank you for your recent visit and for taking the time to share your kind review. We are happy that we continue to provide you with exceptional customer care and it is always our pleasure assisting you. We will look forward to seeing you at your next visit with us. We appreciate you!

September 28, 2023

I would recommend the dealership with some qualifications. I had to have a tire replaced and they slashed the replacement and had to order another one and that delayed things a few days. Ash More

by lhirsch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

INFINITI of Bellevue responded

Thank you for your review and visit. We are sorry that we did not provide the full 5 star experience we strive for and we appreciate your feedback regarding our payment system and pricing. It is always our pleasure assisting you and we are happy that Asha provided you with great customer care. We will look forward to your next visit with us. Thank you for choosing INFINITI of Bellevue!

September 28, 2023

Always a wonderful experience working with the fabulous team at Infiniti of Bellevue! I highly recommend! More

by Jaye Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayelene Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

INFINITI of Bellevue responded

Thank you Jaye! We appreciate you!

September 26, 2023

Arturo is a very informative and helpful person, he was very willing to file for our tire claim very quickly , and put me in a loaner car immediately. Upon determination from the our tire claim, Arturo wa More

by Judy Cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Virtue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Fremmerlid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

INFINITI of Bellevue responded

We appreciate you and your loyalty to both Arturo and our team. Thank you for your recent service visit and for taking the time to share your kind review. We are happy that Arturo continues to provide you with exceptional customer care and it is always our pleasure assisting you. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!

September 26, 2023

I have always had good service there. Brandon was very helpful, explained what the recommendations they found on my car. I will definitely ask for him next time. More

by drlemcke
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

INFINITI of Bellevue responded

Thank you for your loyalty and for allowing Brandon and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Brandon provided you with a positive customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!

September 25, 2023

Excellent service, got an appointment the same day I called for an urgent issue. Work was performed on time. Alyssa was professional, knowledgeable and explained everything clearly. More

by iram0
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing Alyssa and our service team to assist you. We are grateful for you and your business and happy that your customer experience was an exceptional one. We will be looking forward to seeing you at your next visit with us.

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