INFINITI of Birmingham

Purchase of Infiniti QX60 SUV We were very pleased with both Tom Fleming and Scott Donze in helping us pick out a car that we liked. They spent many hours explaining all the worki We were very pleased with both Tom Fleming and Scott Donze in helping us pick out a car that we liked. They spent many hours explaining all the workings of the car we bought and answering questions we asked. They were patient with us and we were never pressured into making a purchase. We think they helped us to get the best deal possible. More

Excellent experience with Kyle Roberts! Infiniti of Birmingham was an awesome experience and Kyle Roberts was great to work with! We love our infiniti and would def use again!thanks so much Infiniti of Birmingham was an awesome experience and Kyle Roberts was great to work with! We love our infiniti and would def use again!thanks so much for everything! More

Great Car buying experience It isn't often that I have had the pleasure of meeting a salesperson as dedicated as Kayla Hackett, but she went above and beyond to aid me in my car It isn't often that I have had the pleasure of meeting a salesperson as dedicated as Kayla Hackett, but she went above and beyond to aid me in my car purchase! I had been to several other luxury car dealerships recently to test drive their cars. So I wasn't looking forward to another time consuming experience with a salesperson. Kayla had talked with me on the phone prior to our appointment and had a car ready to drive. She was enthusiastic and knowledgeable about all the features. She made every minute count from the time I got there to the time I drove off in my new QX80. I cannot recommend her too highly!! More

Purchase Just purchased another 2015 QX80 "Limited" Edition. Much thanks to Tom and Kyle for their hard work and personal concern. Also a great big thanks to t Just purchased another 2015 QX80 "Limited" Edition. Much thanks to Tom and Kyle for their hard work and personal concern. Also a great big thanks to the service department..they are fantastic folks. This makes number four from the dealership..I keep coming back. More

Smart, Efficient and Thorough Customer Service After driving an Acura MDX for 10 years, I was certain I wanted a newer version. We visited four dealerships before we visited Infiniti of Birmingham. After driving an Acura MDX for 10 years, I was certain I wanted a newer version. We visited four dealerships before we visited Infiniti of Birmingham. Sales Manager, Nigel Ramsaroop, answered all of our questions patiently and honestly while guiding us through the pre-owned vehicle buying process. Nigel and salesman, Scott Donze, listened to our needs and found the perfect vehicle for our family and our budget. The sales process was seamless. There was no hassle, just efficient business, supreme industry knowledge and impeccable customer service. More

great service I had a very positive experience looking for the right car and Kayla Hackett helped me find it. The overall experience was easy - not pushy and led m I had a very positive experience looking for the right car and Kayla Hackett helped me find it. The overall experience was easy - not pushy and led me to make the right choice in a new vehicle. Kayla helped guide me through several choices and offered others...and ultimately the right used car became available. When we checked out through finance, Nigel was also very helpful and not pushy. It was a very positive experience. More

First Class My experience was very impressive, with the heip of Kayla Hackett, very professional and friendly, she knew what I was looking for and was very easy t My experience was very impressive, with the heip of Kayla Hackett, very professional and friendly, she knew what I was looking for and was very easy to contact. More

TG37 Wonderful car buying experience. From the moment I walked into the door and met Ms. Kayla Hackett, my car buying experience was superb. She assisted me by answering all of my question From the moment I walked into the door and met Ms. Kayla Hackett, my car buying experience was superb. She assisted me by answering all of my questions and made sure that I received everything as expected. Her personality is very upbeat and she put me first throughout my visit. I prayed for a great salesperson and that is exactly what I received. More

Leasing anInfiniti Ihad leased an Infiniti G37 and the lease was to expire on October 1st. When I took the vehicle in to have it serviced I saw another Infiniti that I Ihad leased an Infiniti G37 and the lease was to expire on October 1st. When I took the vehicle in to have it serviced I saw another Infiniti that I was interested in. I spoke with Kerry Murphy about the vehicle and asked for some information. He provided me with information within a few hours. He also followed up with me the next day to see if I had any questions I really appreciated the service and attention Kerry offered. I went in the following day and sat down with Kerry to figure out how to get the Infiniti I was interested in and get assistance in tiurning in the vehicle in which the lease was expiring . Within 3 hours I had leased the Infiniti Q50. The transition was seamless and a deal was worked out to fit in my budget. The team efforts of Kerry Murphy, Jerry Mosely and Gary Thorne made it all happen. They worked with me and got me into the vehicle I wanted. The service they provided was professional and stress free. I appreciate all that they did to make the experience of buying a car a pleasant one. More