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INFINITI of Birmingham

Hoover, AL

5.0
1,160 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,160 reviews

September 01, 2026

Enjoyed buying from this dealership. Smooth process. Courteous staff. Accommodated service dept questions before purchase. More

by Serennah.harding
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

INFINITI of Birmingham responded

Thank you for choosing our dealership! We are thrilled that you had a smooth buying process and experienced our courteous staff. We always strive to accommodate our customers' needs and are happy to answer any service department questions. We appreciate your business and hope to see you again soon!

August 28, 2026

Regi Palmer was so helpful and made our car buying experience at Infiniti of Birmingham easy! He was so accommodating and we would definitely buy another car with him! Highly recommend! More

by jnlk77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2026 -

INFINITI of Birmingham responded

Hello Jnlk77, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2026

Very clean and accommodating to customers. Provided a great experience during our purchase. We will definitely use them again. Tiffany Williams was excellent! She went above and beyond to More

by Shelley M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

INFINITI of Birmingham responded

We are thrilled to hear that you had such a positive experience with our dealership and specifically with Tiffany! Our goal is to provide exceptional service and we are happy to know that we succeeded. We would be honored to have you as a repeat customer. Thank you for your kind words!

August 24, 2026

Michael is a real class act. He not only sold me the exact vehicle my wife wanted but also went way above and beyond to make the experience a huge surprise for her. I'd buy a veh More

by The Man Jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

INFINITI of Birmingham responded

Thank you for your kind words! We are thrilled to have provided such a memorable and personalized experience for you and your wife. It was a pleasure working with you and we look forward to assisting you again in the future. We appreciate your business!

August 21, 2026

We had a great experience with INFINITI of Birmingham! The service was excellent, and I appreciated being able to complete the transaction electronically. Jacorius took wonderful care of us and was profes More

by dravizee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacorius Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

INFINITI of Birmingham responded

Thank you for choosing INFINITI of Birmingham! We are thrilled to hear that our team provided you with excellent service and made the process seamless. Jacorius and Julius are valuable members of our team and we are lucky to have them. Thank you for recommending our dealership! Safe travels ahead.

August 19, 2026

She was very knowledgeable about everything. She was very helpful in my situation. I would definitely purchase from her again!! More

by Elston51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

INFINITI of Birmingham responded

Thank you for your glowing review! Our goal is to provide top-notch service and expertise, and we're thrilled to hear we hit the mark. We can't wait to serve you again in the future.

August 13, 2026

When I reached out to the sales department at Infinity of Birmingham regarding a vehicle I was interested in, salesperson Tiffany Williams guided me in the process of negotiating a deal with which I was very More

by brownray72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

INFINITI of Birmingham responded

Thank you so much for sharing your experience with Tiffany at Infiniti of Birmingham! We are so glad to hear that she provided excellent service during your car buying process. Our team is committed to going above and beyond for our customers. Thank you for choosing us and we hope you enjoy your new vehicle!

August 12, 2026

The entire staff goes above and beyond to make the buying experience, a positive experience. We have nothing but good things to say about this dealership!! Tiffany was excellent in providing us with the veh More

by andreadwi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

INFINITI of Birmingham responded

Thank you so much for your kind words and for choosing our dealership! We always strive to provide exceptional customer service and we're thrilled to hear that Tiffany went above and beyond to make your buying experience positive. We appreciate your business and hope you enjoy your new vehicle.

August 12, 2026

Best car buying experience and great staff as a whole. Everyone went above and beyond to make sure we got the best deal! More

by Kttucker40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travoris Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

INFINITI of Birmingham responded

Thank you so much for your kind words! We strive to provide exceptional customer service and we're thrilled to hear that we exceeded your expectations. It was our pleasure to help you get the best deal on your car. Come back and see us again soon!

August 12, 2026

Everyone was very nice and friendly, especially Tiffany Williams my sales person. I appreciate their kindness. More

by pebblin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

pebblin responded

Thank you for assisting me find my new car, I really enjoyed working with Tiffany. She was very thorough and honest.Her professionalism was superb. Great asset to the company.

Aug 12, 2026 -

pebblin responded

Thanks

Aug 12, 2026 -

pebblin responded

Tiffany went above normal and made sure zi was satisfied,

Aug 13, 2026 -

INFINITI of Birmingham responded

Thank you for your kind words! At our business, we strive to provide excellent customer service and we're so happy that Tiffany made your experience a positive one. We appreciate your support and hope to see you again soon! 😊

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