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INFINITI of Birmingham

Hoover, AL

5.0
1,126 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,126 reviews

April 26, 2026

Tiffany and the whole team were great to work with I would definitely recommend Infiniti Birmingham. More

by Trandolph11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

INFINITI of Birmingham responded

Thank you so much for your kind words about our team, we are thrilled to hear that you had a great experience with us! We appreciate your recommendation and look forward to working with you again in the future.

April 26, 2026

From the moment we walked in, it was great customer service from Tiffany! She’s so friendly, honest, and made the whole process easy and stress-free. I really appreciate how helpful and straight forwa More

by Lili
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

INFINITI of Birmingham responded

Thank you so much for your amazing review! We are so glad to hear that Tiffany provided you with top-notch customer service and made your car buying experience stress-free. Our team strives to always be friendly, honest, and helpful, and it's wonderful to hear that it's noticed and appreciated by our customers. We can't wait to work with you again in the future!

April 25, 2026

I couldn’t say Thank You enough for the service that I received from Tiffany Williams with Infiniti of Birmingham. The moment I stepped through the door, I felt at ease with her down to earth demeanor and More

by rayai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

INFINITI of Birmingham responded

Thank you so much for your kind words! At Infiniti of Birmingham, we take great pride in providing exceptional customer service and we are thrilled to hear that Tiffany Williams exceeded your expectations. We appreciate your recommendation and we look forward to continuing to exceed your expectations in the future. Thank you again for choosing us for your 2025 QX 60 purchase!

April 25, 2026

Ray was great! !! Highly recommend him if you’re looking to purchase a vehicle! Five stars! More

by Amy F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Van Alstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

INFINITI of Birmingham responded

We're so thrilled to hear about your positive experience with Ray! He's our top-notch salesman and we truly appreciate your recommendation. Thank you for choosing us for your vehicle purchase! ⭐⭐⭐⭐⭐

April 25, 2026

Regi was a pleasure to work with. No pressure. He answered all our questions. We left with a new car and were completely satisfied. When we need to purchase another car we will call More

by jamiestone5390
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

INFINITI of Birmingham responded

Thank you for the amazing review! We are so glad that you had a great experience with Regi and left completely satisfied with your new car. We look forward to serving you again in the future!

April 21, 2026

My car buying experience at INFINITI of Birmingham was outstanding! While all of the employees were welcoming, professional, and knowledgeable; I had the great fortune to work with Gerald Cooper. Gerald m More

by Laurarblake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

INFINITI of Birmingham responded

Thank you for sharing your amazing experience at INFINITI of Birmingham! We are thrilled that Gerald made buying a car a dream for you with his welcoming, professional, and knowledgeable service. We are proud to have him as a part of our team and we will definitely pass along your kind words. Thank you for recommending us and we look forward to continuing to exceed your expectations in the future! #dreamcar #INFINITIexperience #beyondfantastic

April 20, 2026

Great experience with Tiffany. My transaction was easy and got the vehicle I wanted. She was responsive and easy to work with. More

by Cassie1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

INFINITI of Birmingham responded

Thank you for the positive feedback! We're so glad to hear you had a great experience with Tiffany. Our team strives to make every transaction easy and stress-free. Happy driving in your new vehicle!

April 18, 2026

My experience was excellent from the moment I was greeted . Mark GM is so friendly and welcoming . I worked closely with Tiffany who was amazing ! Felt like we had known each other for a while, we talked so More

by Misti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark General Manager
Apr 24, 2026 -

INFINITI of Birmingham responded

We are thrilled to hear about your excellent experience at Infiniti of Birmingham! Our team takes great pride in providing friendly, pressure-free service to all our customers. Thank you for recommending Tiffany and choosing us for your purchase. We look forward to serving you in the future!

April 16, 2026

Tiffany was compassionate, thorough, responsive and very knowledgeable about the vehicle. Her customer service is top tier and should be modeled. More

by Shaft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

INFINITI of Birmingham responded

Shaft, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. If you have any further questions, please give us a call. We're always happy to help!

April 13, 2026

Tiffany was great to work with! Mark and Ray also were complete professionals! Highly recommend Infiniti Birmingham! More

by J.J.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Van Alstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

INFINITI of Birmingham responded

Thank you for your wonderful review! We are thrilled to hear that Tiffany, Mark, and Ray provided a fantastic experience for you. Our team at Infiniti Birmingham takes pride in providing top-notch service. We greatly appreciate your recommendation!

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