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INFINITI of Birmingham
Hoover, AL
1,184 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,184 reviews
November 04, 2026
Michael Lee was exceptional and professional to work with. My overall experience was great. I would highly recommend Infiniti of Birmingham. with. My overall experience was great. I would highly recommend Infiniti of Birmingham. More
by Chadob2010
October 30, 2026
Michael was originally supposed to have been my salesperson but just so happens the time I came in he was busy assisting another couple, but he didn’t hesitate to put me in the hands of another sal salesperson but just so happens the time I came in he was busy assisting another couple, but he didn’t hesitate to put me in the hands of another salesman. He may not have been my salesperson but he made sure we was taken care of! More
by Krystle Roberts
October 19, 2026
Gerald Cooper recently helped us purchase a car at Infiniti of Birmingham. He was delightful to work with and made the entire process easy. We were coming in from out of town and he had the car ready Infiniti of Birmingham. He was delightful to work with and made the entire process easy. We were coming in from out of town and he had the car ready for us when we arrived. Luke in the finance department made the sale seamless. We look forward to doing more business with him and Infiniti in the future. More
by carolynlilli51
October 18, 2026
We recently purchased a vehicle from here. Our Sales Rep, Tiffany was super nice and very helpful. She was very knowledgeable and thorough. She made the easy and light. Our Sales Rep, Tiffany was super nice and very helpful. She was very knowledgeable and thorough. She made the easy and light. More
by tllewis791678
Employees Worked With
October 16, 2026
I love my Infiniti XQ60 LUXE but I may love Tiffany Williams even more. Tiffany listened to my list of needs and expertly guided me through a features comparison for the Infiniti SUVs. She patiently Williams even more. Tiffany listened to my list of needs and expertly guided me through a features comparison for the Infiniti SUVs. She patiently allowed me to crawl around the vehicles as I looked at space for grandchildren’s car seats as well as room for my golf clubs and push cart. Over the next few days, Tiffany politely touched base me and I now have a 2026 XQ60 for my very own. Tiffany along with Mark and Julius made the buying experience a pleasure. More
by Christyhorn
October 15, 2026
Michael my sales guy was good! The GSM Mark was amazing as well. They were like the ultimate Tag Team! We ran into a couple of issues while purchasing my new vehicle and both of th The GSM Mark was amazing as well. They were like the ultimate Tag Team! We ran into a couple of issues while purchasing my new vehicle and both of them were honest and patient through the entire process. Highly recommend. More
by jake
October 15, 2026
It was a breeze dealing with Savannah. I found the used vehicle I wanted and purchase price was settled on in one phone call and I drove to take delivery the next day. It was the most and I found the used vehicle I wanted and purchase price was settled on in one phone call and I drove to take delivery the next day. It was the most and only enjoyable car buying experience I've ever had. She is passionate about cars and made for good conversation as well. More
by claychason79
October 09, 2026
Michael was incredibly helpful during the entire purchasing process! He was very flexible with our schedule and made the entire experience smooth and stress free. Highly recommend working with him i purchasing process! He was very flexible with our schedule and made the entire experience smooth and stress free. Highly recommend working with him if you are in the market. More
by Dougherty_91
Employees Worked With
October 08, 2026
If you want a great salesman, see Regi he's knowledgeable,& listens to customer needs. knowledgeable,& listens to customer needs. More
by jamestracy1972
October 08, 2026
Tiffany Williams is phenomenal! She does not pressure you and lets you think about your decision and fights to get you the best deal and what you want!! Go see her She does not pressure you and lets you think about your decision and fights to get you the best deal and what you want!! Go see her More
by juliern2014
Employees Worked With
