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INFINITI of Birmingham
Hoover, AL
1,179 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,179 reviews
October 15, 2026
Michael my sales guy was good! The GSM Mark was amazing as well. They were like the ultimate Tag Team! We ran into a couple of issues while purchasing my new vehicle and both of th The GSM Mark was amazing as well. They were like the ultimate Tag Team! We ran into a couple of issues while purchasing my new vehicle and both of them were honest and patient through the entire process. Highly recommend. More
by jake
October 15, 2026
It was a breeze dealing with Savannah. I found the used vehicle I wanted and purchase price was settled on in one phone call and I drove to take delivery the next day. It was the most and I found the used vehicle I wanted and purchase price was settled on in one phone call and I drove to take delivery the next day. It was the most and only enjoyable car buying experience I've ever had. She is passionate about cars and made for good conversation as well. More
by claychason79
October 09, 2026
Michael was incredibly helpful during the entire purchasing process! He was very flexible with our schedule and made the entire experience smooth and stress free. Highly recommend working with him i purchasing process! He was very flexible with our schedule and made the entire experience smooth and stress free. Highly recommend working with him if you are in the market. More
by Dougherty_91
Employees Worked With
October 08, 2026
If you want a great salesman, see Regi he's knowledgeable,& listens to customer needs. knowledgeable,& listens to customer needs. More
by jamestracy1972
October 08, 2026
Tiffany Williams is phenomenal! She does not pressure you and lets you think about your decision and fights to get you the best deal and what you want!! Go see her She does not pressure you and lets you think about your decision and fights to get you the best deal and what you want!! Go see her More
by juliern2014
Employees Worked With
October 06, 2026
Tiffany was a pleasure to work with. She was knowledgeable about the product and facilitated a smooth purchase. If you want someone personable - choose Tiffany! She was knowledgeable about the product and facilitated a smooth purchase. If you want someone personable - choose Tiffany! More
by Crissyharris
October 06, 2026
Tiffany at Infiniti of Birmingham deserves every one of these five stars! Buying a vehicle is a big decision, and having someone you trust helping you makes all the difference. Tiffany made me feel like my these five stars! Buying a vehicle is a big decision, and having someone you trust helping you makes all the difference. Tiffany made me feel like my business mattered and took the time to help me find something that fit what I wanted. I love my Tahoe, but I also want to give credit to the person who helped make it happen. Tiffany brought warmth, patience, and a personal touch to the experience. She’s someone I’m proud to recommend. If you’re shopping at Infiniti of Birmingham, ask for Tiffany. Thank you, Tiffany, for taking care of me and helping me get into my new ride! More
by lamarlockett82
September 30, 2026
Michael was awesome to work with during the purchase of my new car. He was straightforward about the buying process and very flexible with my schedule, which can be hectic. Thanks again Michael! my new car. He was straightforward about the buying process and very flexible with my schedule, which can be hectic. Thanks again Michael! More
by mikefogg
Employees Worked With
September 29, 2026
Michael Lee was amazing he really help my mom get in a car that she really wanted and that fit her. It has everything that she wants in it. He answered all of her questions and helped out very well. We car that she really wanted and that fit her. It has everything that she wants in it. He answered all of her questions and helped out very well. We love this dealership. Everyone was nice and helpful. More
by Jordan E
September 29, 2026
Infiniti of Birmingham went above and beyond to make this buying experience what they should be, quick and easy. Mark and Tiffany were great to work with and felt like family! I highly recommend anyone looki buying experience what they should be, quick and easy. Mark and Tiffany were great to work with and felt like family! I highly recommend anyone looking for a new or used Infiniti to go and see them. More
by Derek.duffy
