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INFINITI of Birmingham

Hoover, AL

4.9
935 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 935 reviews

July 26, 2024

Tiffany Williams helped me get a great deal on the car I needed quickly and professionally. She made the experience fun and easy. Working with her, you'll be in good hands! More

by mamccarty3
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Pedro Moore was awesome - he was patient, kind, informative and very knowledgeable about all the cars on the lot. He helped me find my daughter a car that she loves. He was very honest and didn’t r More

by atunmire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

INFINITI of Birmingham responded

Atunmire, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 17, 2024

My wife and I stopped in to look at a used QX80 and was met by Tiffany Williams. She helped us locate the vehicle and then gave us all the information about the vehicle and its history. We then drove the v More

by Jhhodges88
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

INFINITI of Birmingham responded

Hi Jhhodges88, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! Thank you, and have a fantastic day!

July 17, 2024

My husband and I love working with Jason Dudley. He is the best salesman ever.Jason is very knowledgable, and straightforward kind of guy. He makes purchasing a vehicle a pleasurable experience. We u More

by Davis & Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

INFINITI of Birmingham responded

Hello Davis & Angela, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2024

I highly recommend Pedro if you are looking to purchase a vehicle. He's great! More

by sharialc
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

INFINITI of Birmingham responded

Sharialc, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2024

I received amazing service from the entire staff during my visit. The staff was polite and friendly. I strongly recommend this dealership. Mr. Palmer treated me as if I was family from the moment that our More

by H Rhodes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

INFINITI of Birmingham responded

H Rhodes, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2024

Previous Infiniti owner. We were looking to replace a 13 year old vehicle and so starting looking at other brands. The ones you would think we would look at. Then we said, More

by smallwoodchip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

INFINITI of Birmingham responded

Smallwoodchip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2024

Infiniti of Birmingham is the best. That's why I'm a repeat and repeat customer. 1 M37, 3 Q70L's, 1 Q50 Signature, a 2024 QX50S and QX60. That's right folks, his and hers. These folks d More

by gfelaevermore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

INFINITI of Birmingham responded

Gfelaevermore, we are so pleased you enjoyed your visit to INFINITI Of Birmingham! We look forward to your next visit! Take care!

June 25, 2024

Great buying experience. This is the 5 th car that I have purchased from the dealership. My sales rep, REGI PALMER, was great to work with and provided excellent service. V More

by Bp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

INFINITI of Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2024

I recently had the pleasure of working with Tiffany while shopping for a car. Even though I didn't end up purchasing, her professionalism, knowledge, and friendly demeanor made the experience enjoyable. Tiff More

by Lorie C.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

INFINITI of Birmingham responded

Lorie C., we are so pleased you enjoyed your visit to INFINITI Of Birmingham! Thanks again for the recommendation, and have an amazing day!

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