INFINITI of Boerne
Boerne, TX
Filter Reviews by Keyword
By Type
Showing 215 reviews
It was good experience. Mr. Jake Bates was helpful and supported and explained very well. We appreciate and wish him all the best. For my next car, will get back to Mr Mr. Jake Bates was helpful and supported and explained very well. We appreciate and wish him all the best. For my next car, will get back to Mr. Jake and the team. More
My wife and I have purchased several new cars over the years with only one other being a positive experience. Over the past month we have visited many dealers looking for a new car. Most of these visits w years with only one other being a positive experience. Over the past month we have visited many dealers looking for a new car. Most of these visits were painful and exhausting. Infinity really wasn't on our list for no other reason than not knowing much about Infinity. On Wednesday my wife and I stopped in and was greeted by Heather. She was very easy to talk with get answers about their lineup. We test drove a few and found the one we liked. The entire shopping purchasing and even the the gentleman in finance who did the paperwork were great to deal with. This was one if not the best new car buying experience we have ever had. Heather had our new purchase in the showroom detailed and fueled up with a giant red bow waiting for us. Thanks Heather we are very pleased. We will refer you as often as we can. More
Worst experience ever. I personally own nine vehicles and another 125 corporate vehicles. I have never had a worse experience. Purchased a Infiniti QX80 with 33,400 miles. I personally own nine vehicles and another 125 corporate vehicles. I have never had a worse experience. Purchased a Infiniti QX80 with 33,400 miles. The vehicle needed $6,000 of engine repairs. Either Boerne Infiniti knew this and did not disclose it or they missed the problem. Either way they refused to even meet me halfway. Horrible integrity. More
Top of the line service … always premier professionals with excellent service and customer interactions. Pricing is really beyond fair for accessories as well! with excellent service and customer interactions. Pricing is really beyond fair for accessories as well! More
This dealership was a joy to work with. We worked with Heather, very much a professional. The manager also reached out to us after learning of our interest. Heather was patient and extremel We worked with Heather, very much a professional. The manager also reached out to us after learning of our interest. Heather was patient and extremely knowledgeable of the particular model we purchased. We will use them again for our next purchase! More
I am very pleased with this dealership. I bought my car here. These people are respectful, kind and very helpful. Exceptional service. Will definitely go back for my cars maintenance. Thank I bought my car here. These people are respectful, kind and very helpful. Exceptional service. Will definitely go back for my cars maintenance. Thank you so much for helping us....Blessings to ALL of YOU'LL. More
I have bought 2 vehicles from this dealership. After buying my second vehicle, I won’t be back due to the terrible service department!!! After buying my second vehicle, I won’t be back due to the terrible service department!!! More
Our experience was the best we have ever had while purchasing a vehicle! Salesmen were knowledgeable and friendly and very accommodating. Everything was very straightforward no smoke and mirrors. I li purchasing a vehicle! Salesmen were knowledgeable and friendly and very accommodating. Everything was very straightforward no smoke and mirrors. I like that. More
Excellent communication, good service advisor, excellent valet service, car returned, spotless. Thank you for your service. What a polite helpful crew you have. valet service, car returned, spotless. Thank you for your service. What a polite helpful crew you have. More
Very pleasant s fast transaction. The dealership was lovely and the car was exactly what I was looking for at a fair price. I recommend them. The dealership was lovely and the car was exactly what I was looking for at a fair price. I recommend them. More
