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INFINITI of Boerne
Boerne, TX
174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 174 reviews
August 17, 2021
Excellent service. Received the loaner as soon I pulled into the bay. Didn’t have to wait in the lobby at all. Chris texted me with services needed and also called to confirm. Best service received. into the bay. Didn’t have to wait in the lobby at all. Chris texted me with services needed and also called to confirm. Best service received. More
by emartinez138
Employees Worked With
Chris Griffin, Shawndy Buchhorn
March 24, 2021
I took my wife's 2019 QX80 in for some service work in March 2021. Shawndy Buckorn was the service rep that assisted me. Shawndy went way beyond good customer service. Her customer service was fantastic a March 2021. Shawndy Buckorn was the service rep that assisted me. Shawndy went way beyond good customer service. Her customer service was fantastic and greatly appreciated. I shared this information with the Service Director, Christina Thomas, and Infiniti of Boerne General Manager, Greg Warrick. They appreciated the feedback but had the gall to make my Infiniti of Boerne even better with their pleasant demeanor :) . Many thanks to Shawndy, Christina and Greg. More
by Fred from Horseshoe Bay, Tx
Employees Worked With
Greg Warrick, Shawndy Buchhorn, Christina Thomas
December 29, 2018
Look no Further...this Dealership/James Sirbek Rocks!!! AMAZING experience!! James Sirbek is by far the best. He and Scott Parker went above & beyond, even after the sale, to ensure we were satisfied. AMAZING experience!! James Sirbek is by far the best. He and Scott Parker went above & beyond, even after the sale, to ensure we were satisfied. More
by QX60/Q50 Owner
Employees Worked With
Scott Parker, J. Michael Crittenden, James Srbek, Taylor Garrett
December 22, 2018
Awesomeness! James at Infiniti of Boerne made our process smooth and as painless as possible. We were able to handle pretty much everything over the phone which w James at Infiniti of Boerne made our process smooth and as painless as possible. We were able to handle pretty much everything over the phone which was huge for us. Continue doing great things James and we will be sending people your way. Thanks again for making the process seamless. More
by TP2018
Employees Worked With
James Srbek
December 16, 2018
Smooth Process All Around I am so impressed with the customer service I received from the beginning to the end of the buying process! I’ve always dreaded the car buying process I am so impressed with the customer service I received from the beginning to the end of the buying process! I’ve always dreaded the car buying process but James and J. Michael made it happen for me and my little family! Definitely exceeded my expectations! Thank you! More
by Mtabelar
Employees Worked With
J. Michael Crittenden, James Srbek
November 25, 2018
No Pressure! Jeremy understood our budget. He didn’t pressure us to purchase. He was very understanding. We got what we wanted & in line with our budget. Thank you Jeremy understood our budget. He didn’t pressure us to purchase. He was very understanding. We got what we wanted & in line with our budget. Thank you Jeremy! More
by Irene QX50
Employees Worked With
Jeremy Meurin, Josh Mills
November 05, 2018
Experience was easy and enjoyable This was my first vehicle to purchase on my own and Rob made it so easy! I did not have to go to any other dealership. He truly cares about his custom This was my first vehicle to purchase on my own and Rob made it so easy! I did not have to go to any other dealership. He truly cares about his customers! I would definitely buy from here again! When I went to finance, J. Michael Crittenden was very friendly and made that process as painless as possible! Overall my experience with Infiniti of Boerne was very enjoyable! More
by Blankenship
Employees Worked With
Rob Armstrong, J. Michael Crittenden
November 04, 2018
Unique experience The entire dealership works together to insure the buying experience is as little stressful as possible. From the moment you enter this dealership you The entire dealership works together to insure the buying experience is as little stressful as possible. From the moment you enter this dealership you feel that you are their center and they go out of their way to make you feel comfortable. At no time is there pressure to buy or to add something you did not need or want. Truly an unique buying experience More
by CaptShicks1865
Employees Worked With
Jose Rodriguez, Shawndy Buchhorn, James Srbek, Taylor Garrett
September 05, 2018
Awesome experience! Very friendly! Wonderful people! Great atmosphere overall! Best car buying experience so far! Would absolutely go back as well as recommend to friends Very friendly! Wonderful people! Great atmosphere overall! Best car buying experience so far! Would absolutely go back as well as recommend to friends and family! More
by Jengram1972
Employees Worked With
J. Michael Crittenden, James Srbek
