INFINITI of Boerne
Boerne, TX
Filter Reviews by Keyword
By Type
Showing 210 reviews
I leased a Qx 60 SUV from Anisia Laird I live in Houston but stopped by the Infiniti dealership in Boerne because I heard they had great deals. I was greeted by Anisia and was not only impr I live in Houston but stopped by the Infiniti dealership in Boerne because I heard they had great deals. I was greeted by Anisia and was not only impressed with her knowledge of the vehicles but also by her friendlyness and sincerity. I leased a Qx 60 from her and not only did she deliver it to my home in Houston but gave me a much needed class on how everything worked. I have owned Mercedes, BMWs and Volvo’s but never had impeccable service like I did with Ms Laird. My lease is up in two years and I will either buy or lease my next vehicle from Ms Laird. More
Best quality service I've ever received By far one of the best service experiences! I purchased my car through Anisia Laird and not only did she make the process so easy and time efficient, By far one of the best service experiences! I purchased my car through Anisia Laird and not only did she make the process so easy and time efficient, she delivered my car to me. Anisia was genuine, personable, and made me feel comfortable. Their service team is exceptional in that they picked up my car for maintenance, while covering me with an Infiniti to drive in the meantime. Being a new mom and not a local resident of Boerne, this was HUGE! My car was returned not only serviced, but detailed and polished as if brand new again. Thank you Anisia and the entire team for valuing my time and giving me the red carpet treatment. I have since recommended several friends and family who have purchased from Mrs. Laird and received the same quality of care and service More
Rob Armstrong is an outstanding salesperson. I purchased my new Q60 on 7/23/2017 my sales rep Rob Armstrong made this one of the best buying experiences ever. He made sure to get us as many disc I purchased my new Q60 on 7/23/2017 my sales rep Rob Armstrong made this one of the best buying experiences ever. He made sure to get us as many discounts that were available and ensured our new car was exactly what we were looking for. He took his time, there was no sense of pressure to buy and made us feel like we were not just buying a new Infiniti but we were joining the Infiniti family. This dealership is pristine, there is not one person I have dealt with that has not made me feel like I was their # 1 priority. Just took it in for a service recall and Rob was there on hand to get me checked in and set me up in a loaner car. Awesome experience all the way. More
Rob is a fantastic car buyomg partner! With nearly 25 years of experience - Rob is the best car buying advocate. His knowledge, friendly nature, honesty, patience and understanding of the With nearly 25 years of experience - Rob is the best car buying advocate. His knowledge, friendly nature, honesty, patience and understanding of the entire process from trade-in to financing is so hard to come by in this industry! You know you are getting taken care of when you see Rob and the best deal possible. Thank you for all of your help! More
Best salesperson ever! Hands down the BEST experience I’ve ever had! I’ve owned several luxury vehicles - Land Rover and Cadillac to name a few - and have never been treated Hands down the BEST experience I’ve ever had! I’ve owned several luxury vehicles - Land Rover and Cadillac to name a few - and have never been treated as wonderful as I have at Infiniti of Boerne. Anisia is super friendly, attentive, and very knowledgeable! She is a true asset to the dealership. She made everything seamless and painless and was with us from start to finish! She took really great care of us! Victor, the sales director, was also very friendly and not pushy whatsoever! He was attentive to what we were wanting to accomplish and made such a great offer we couldn’t refuse. We were introduced to the service advisor Jose Rodriguez who greeted us with a huge smile and warm welcome and set up our first service appointment! We had a couple questions and he was also very knowledgeable. All around an awesome dealership! More
Thank you Rob! Rob made my buying experience as easy as possible. I let him know what I was looking for and what I was willing to pay. He worked hard to meet my wa Rob made my buying experience as easy as possible. I let him know what I was looking for and what I was willing to pay. He worked hard to meet my wants. He is easy to talk with and respects your time. He is very knowledgeable of all the products and gives constant personal service. More
Great experience I have purchased many new vehicles over the past 20 plus years and I would have to say the experience that I had with Boerne Infiniti and Anisia Laird I have purchased many new vehicles over the past 20 plus years and I would have to say the experience that I had with Boerne Infiniti and Anisia Laird was one of the best I have ever had. Anisia was very upfront and honest with us and followed up with us after the sale. I have sent multiple friends to her over the past year and they have thanked me for getting me in touch with her. The service center has gone out of their way to make us feel welcomed when we take the vehicle in for routine service. I recommend Anisia and Boerne Infiniti for your next vehicle purchase. Kevin. More
AMAZING DEALERSHIP EVER!! The dealership by far is one of the most friendliest and has the most knowledgeable and caring staff that I've ever encountered. I had used this deale The dealership by far is one of the most friendliest and has the most knowledgeable and caring staff that I've ever encountered. I had used this dealership first in the beginning for their service department because the "other Infiniti Dealer"In San Antonio was horrible... Jose in Service here at Boerne along with Katie, instantly made me feel welcome and I found that getting a car serviced wasn't such an ordeal to get an oil change. I then decided I wanted to trade vehicles, where I met Anishia, who by far is the best salesperson, with so much knowledge and is so personable and the love of her job shines through. and exceeded my expectations in everything. For the first time ever it was a pleasure to buy a vehicle . She showed me things on my new QX80 that I never knew how to use on my previous one and followed up with me on everything a few weeks later. I would highly recommend this dealership to anyone More
New car purchase Rolando Rocha of Infinity of Boerne was very friendly helpful knowledgeable and professional in helping me select my Q50. I am very satisfied with the Rolando Rocha of Infinity of Boerne was very friendly helpful knowledgeable and professional in helping me select my Q50. I am very satisfied with the services I received from Rolando and will certainly recommend him to my family and friends. More
Best customer service i have ever had We bought a used chev from Infiniti of Boerne . Mr. Rob armstrong was our sales person. He was very respectful, kind and went the extra mile to make We bought a used chev from Infiniti of Boerne . Mr. Rob armstrong was our sales person. He was very respectful, kind and went the extra mile to make me happy. We ended up having an issue with our car not to long after we bought it. we call mr. Armstrong and He took care of us right away. He went above and beyond to fix the issue . Although a loaner wasn't supposed to be provided to us , he took that extra step to make sure we weren't left without a car. There is not one bad thing i can say about infiniti of boerne. I give them a five star rating and will only purchase vehicles from there dealership. More
