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INFINITI of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.9
126 Reviews
Call Dealership (210) 418-2487

32275 Interstate Hwy 10

Boerne, TX

78006

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Showing 126 reviews

November 30, 2022

I have bought two vehicles from Principal Infinity and have been well pleased with them each time. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anisia Laird, Josh Mills, Shawndy Buchhorn
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Dec 03, 2022 -

INFINITI of Boerne responded

Hi Bill! Thank you so much for the rating and review! We are so glad to hear that you had an exceptional experience at Principle INFINITI of Boerne. We appreciate you and your business, and we look forward to serving you again in the future!

Helpful
August 02, 2022

Exceptional experience with great outcomes. Pricing was fair and that is just one reason why this is the THIRD car we purchased from here. More

by Nleeslp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The new salesman, Andrew, was very attentive and did all he could to make sure we were happy throughout and after the sales experience ended. , Greg Warrick, Christina Thomas
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Aug 06, 2022 -

INFINITI of Boerne responded

Hi! Thank you so much for the rating and review! We are so glad to hear that you had an exceptional experience with Andrew at Principle INFINITI of Boerne. We appreciate you and your business, and we look forward to serving you again in the future!

Helpful
July 30, 2022

Bought a used Lexus April 21, 2022 and still do not have license plates. Begging for help. Keep getting told next week they'll get my plates...trouble being it's a car from California, like it wasn't titled More

by tina_simek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J. Michael Crittenden
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Aug 06, 2022 -

INFINITI of Boerne responded

Hi Tina. We apologize that your experience was not an exceptional one. We take pride in our transparency and our ability to deliver unparalleled service. Please reach out to our General Manager, Greg Warrick, at greg.warrick@principleauto.com. I've also found you in our system, so I will have Greg or a sales manager reach out to you ASAP. We'd love to talk more and get the details on how we can improve in the future. Thank you.

Helpful
April 17, 2022

Been coming to this dealership ever since their grand opening, and the service is always top notch! More

by Sandoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Garcia, Greg Warrick, Christina Thomas
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Jun 10, 2022 -

INFINITI of Boerne responded

Hi Sandoa! Thank you so much for the rating and review! We are so glad to hear that you had an exceptional experience at Principle INFINITI of Boerne. We appreciate you and your business, and we look forward to serving you again in the future!

Helpful
April 11, 2022

This was my 4th vehicle i bought or leased at Infiniti of Boerne. Great customer service from everyone involve. Rowena did an outstanding job and so did Lonnie in Finance. More

by rh719087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowena in Sales and Lonnie in Finance
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Jun 10, 2022 -

INFINITI of Boerne responded

Hi! Thank you so much for the rating and review! We are so glad to hear that you had an exceptional experience at Principle INFINITI of Boerne. We appreciate you and your business, and we look forward to serving you again in the future!

Helpful
March 31, 2022

Great service explanation and timely. Got a loaner also. I will return again also got a video explanation More

by Randyfu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Thomas
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Jun 10, 2022 -

INFINITI of Boerne responded

Hi Randy! Thank you so much for the rating and review! We are so glad to hear that you had an exceptional experience at Principle INFINITI of Boerne. We appreciate you and your business, and we look forward to serving you again in the future!

Helpful
February 25, 2022

This was my second QX80 to purchase with Infiniti of Boerne and I have been well satisfied with the dealing and service I have received. More

by mdank32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Lorillard
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Helpful
January 21, 2022

Wonderful service always! They go above and beyond in every area at Infiniti of Boerne. I’m a repeat customer😊 More

by jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anisia Laird, Jose Rodriguez, Shawndy Buchhorn, Christina Thomas
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Helpful
December 04, 2021

Great customer service. Rowena was very helpful and patient with her sales approach. Donny (finance manager) was also very helpful and informative. More

by izg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowena Zambrano, Donny Robinson
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Helpful
December 03, 2021

This was our second lease through Infiniti of Boerne. Every aspect of our experience was excellent. More

by sjp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Srbek
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