INFINITI of Charlotte

Our company has 3 Infinity vehicles that we service @Infinity of Charlotte. We purchased the vehicles through Lake Norman Infinity and had several problems with their sales and service departments. W @Infinity of Charlotte. We purchased the vehicles through Lake Norman Infinity and had several problems with their sales and service departments. We made the switch to Infinity of Charlotte about 6 months ago and Steve Kinslow has been great. Often times I don't have much notice to get a problem fixed and Steve still fits me in. I haven't interacted with their sales department but the service reps are always very helpful and inviting. I deal with dealerships 3-5 times a week and Infinity of Charlotte is one of the best I've experienced. More

This was the 4th purchase from Infinity of Charlotte over the past 5 years. The dealership, especially Teng Lee go well above the ordinary to ensure that you get the best possible deal. Teng will work with the past 5 years. The dealership, especially Teng Lee go well above the ordinary to ensure that you get the best possible deal. Teng will work with you to be sure that all of your concerns are answered before you sign on the dotted line. Price earned my first purchase - its the staff that keeps me going back. More

I have experienced great service and quality of work for the last 5+ years of dealing with this dealership. So far I have been very satisfied with this dealership. the last 5+ years of dealing with this dealership. So far I have been very satisfied with this dealership. More

Bob is great to work with. He goes the extra mile to do what ever it takes to keep a customer happy. One of my main reasons that I purchased my second car from this dealer was because of Bob. I knew that h what ever it takes to keep a customer happy. One of my main reasons that I purchased my second car from this dealer was because of Bob. I knew that he was going to provide a great service. Keep it up Bob!!! More

Steve was professional, fast , did exactly what I requested...he followed up quickly and most importantly did it all with a smile on his face...Great Job!! requested...he followed up quickly and most importantly did it all with a smile on his face...Great Job!! More

I have bought two cars from this dealership and the most recent a g37 from Mo Hossain he has always been a great salesman to work with I will buy again from him in the future. Now the staff and Bob Reeke ar recent a g37 from Mo Hossain he has always been a great salesman to work with I will buy again from him in the future. Now the staff and Bob Reeke are the greatest. Bob treats me like a brother, always sees that my needs are taken care of from serviceing my car down to a cup of coffee thanks to him and all of the staff. paul More

Love this dealership. The representatives in the service departement are always friendly and want to make sure we are happy with their work. They do what they say they are going to do and follow up. departement are always friendly and want to make sure we are happy with their work. They do what they say they are going to do and follow up. More

I am currently driving my 4th Infiniti. I started with a Q45, then an FX35, FX45 and now an FX50. I love Infiniti products and service and have recommended them to both friends and family. I purchased all t Q45, then an FX35, FX45 and now an FX50. I love Infiniti products and service and have recommended them to both friends and family. I purchased all three FX vehicles from Rodney Marsh at Infiniti of Charlotte and have had all four of my Infinities services exclusively at that dealership. I generally make all of my service arrangements with Matt Andrews because of his high level of technical knowledge, personal consideration and friendliness. I also purchased a new set of tires recently after shopping other tire stores and found Inbfiniti of Charlotte to have very competitive prices and service. More

Everyone in the showroom and in service is very friendly and always willing to help. They have always gone way beyond what is expected from them. and always willing to help. They have always gone way beyond what is expected from them. More

We drove an hour or so to get to Infiniti of Charlotte for a used car we saw online. It was as advertised when we arrived. We were greeted by a salesperson who introduced us to Beth Simpson. She is GRE for a used car we saw online. It was as advertised when we arrived. We were greeted by a salesperson who introduced us to Beth Simpson. She is GREAT. We had to shop with our 1 yr old and 3 yr old. I don't recommend it, but she was great at allowing us to attend to family as the day went along. Letting us go get lunch and come back - even before we had an agreement. It was a very relaxed atmosphere. This might be small to some, but big to me, as they gave us our key back after looking at our trade. Bad business at other dealerships to trap people in my opinion. The main reason we had more time than necessary at the dealership was due to our credit union and limited resources on a Saturday. They worked with us in every way possible and it was the best experience at a car dealership ever (I have bought at least 15 cars). I would recommend Infiniti of Charlotte to anyone - and when going there I would ask for Beth Simpson every time. As I already said, she is great. More