Back

INFINITI of Charlotte

Matthews, NC

4.7
196 Reviews

9103 E Independence Blvd

Matthews, NC

28105

Directions

By Type

Showing 196 reviews

May 12, 2021

Heratio is an awesome advisor! I trust his guidance on optimal maintenance and repairs of my car and he has gained my full trust and admiration. More

by J.P. Zalaquett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio potts
May 04, 2021

Very dissatisfied with the overall maintenance and repair service/time on my vehicle. I will not purchase another vehicle from Infinity after this last experience. More

by Audreyb757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Various
March 29, 2021

Gary and Pete were awesome! Great customer service. They took care of my vehicle in record time. I'm so appreciative. Thanks so much. I wouldn't take my car anywhere else but Independence Infiniti More

by marlycebeechaum77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Pete
March 25, 2021

Chris Bonner was extremely helpful, honest, and trustworthy. He made me feel welcome and answered any questions I had while purchasing my new car. Thanks Chris it’s a great purchase. More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bonner
March 23, 2021

Greatest service always get my car scheduled for service when asked and keeps me up to the time to get the work done on my car More

by phuneycu7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Brandon are superb with their customer service very friendly and knowledgeable
March 20, 2021

Infinity of Charlotte on Independence is the best,I love the customer service.I have taken my car there to be served since I first got it.I wouldn't take it anywhere else to be serviced. More

by luckeymae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horatio
February 24, 2021

I really love the excellent customer service.From the internet to in person. I saw the vehicle on line made an appointment They walked me through everything.and i was very satisfied with my choice no pre More

by Robin J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bonner
February 17, 2021

Gary was excellent! I came in needing two new tires and an oil change and left with a great experience. He was very personable and professional and will ask for him again next time my car is due for servi More

by huestisk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
February 15, 2021

I THINK THAT THE SALEMAN( RODNEY) DID A GREAT JOB WITH ASSISTANT FROM MANAGER( CHRIS) ON GETTING A BRAND NEW VEHICALE WITH NO MONEY DOWN AND OUT THE DOOR IN 1 EVENING!! THANKS ALSO TO HORATIO( SERVICE AGE More

by waquatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HORATIO, RODNEY,CHRIS
February 10, 2021

Fantastic job! Bradley was professional and knowledgeable about the services provided. The dealership was able to get me in with no notice. This was my first time at this dealership since moving down from More

by Dancarljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
...
6
...