Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Coconut Creek
Coconut Creek, FL
925 Reviews
Since opening our doors in 2003, INFINITI of Coconut Creek has been devoted to delivering a refined, customer-first experience for drivers in Coconut Creek, Fort Lauderdale, Coral Springs, Boca Raton, and beyond. Our philosophy is rooted in a simple idea: treat every guest the way we’d want to be treated. Over the years, that approach has turned first-time buyers into lifelong clients.
From the Q50 to the QX60 and the QX80, our showroom features the latest INFINITI models built for style, comfort, and performance. Whether you’re commuting through Fort Lauderdale or heading toward Boca Raton, our team will help you find the right model and trim for your needs. Our sales professionals are ready to guide you through every feature, assist with comparisons, and arrange a personalized test drive.
If you’re considering a Pre-Owned or Certified INFINITI, you can shop confidently knowing we offer a carefully curated selection of vehicles—each thoroughly inspected to ensure quality and peace of mind.
Securing financing or leasing your next INFINITI should be a stress-free process. At our Finance Center, we partner with trusted lenders to offer competitive rates, flexible terms, and personalized plans. You can begin the process at any time using our secure online application, saving you time when you visit.
No matter where you’re coming from—Coral Springs, Boca Raton, or Fort Lauderdale—we’re here to help you drive home in the INFINITI you’ve always wanted.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 925 reviews
September 19, 2026
Ralph and Shai has always been great! Ralph always goes above and beyond for me. This is now my 4th car with Ralph. I live closer to West Palm and i always come here just because of his l Ralph always goes above and beyond for me. This is now my 4th car with Ralph. I live closer to West Palm and i always come here just because of his level of service! Thank you Ralph! - N.T More
by najranthompson
August 31, 2026
From the moment I entered into this dealership I felt comfortable. I was scared about buying a car but as soon as I was introduced to Ralph all was great. He is very patient and compassionate and, in add comfortable. I was scared about buying a car but as soon as I was introduced to Ralph all was great. He is very patient and compassionate and, in addition, he is very knowledgeable not only about the car itself but about the intricacies of insurance and financing. My overall impression: RALPH IS A GREAT PERSON and I appreciate all his help. Thank you Ralph!! Lydia Howard More
by lydiahoward2015
Employees Worked With
August 30, 2026
I had such a great experience at this dealership! Ralph was absolutely wonderful—so friendly, helpful, and made the entire process easy and stress-free. Ralph was absolutely wonderful—so friendly, helpful, and made the entire process easy and stress-free. More
by kariadavey
Employees Worked With
August 30, 2026
Absolutely awesome car buying experience with Goldbert! !! This is my 10th vehicle purchase and it was by far the smoothest and least painful experience I’ve ever had. Straight forward, no games, no gimmick !! This is my 10th vehicle purchase and it was by far the smoothest and least painful experience I’ve ever had. Straight forward, no games, no gimmicks, Goldbert was professional from start to finish. He and the staff at Infiniti of Coconut Creek were great to work with. More
by ab.stevenson
Employees Worked With
August 29, 2026
Best car purchase experience ever. Ralph is excellent, very knowledgeable and made the whole process very easy. He’s the best! Ralph is excellent, very knowledgeable and made the whole process very easy. He’s the best! More
by W0rldcitizen66
Employees Worked With
August 26, 2026
I want to give a huge thank you to Ralph for going above and beyond to help me get approved for my new vehicle! 🙌🏽 From start to finish, Ralph was patient, professional, and truly took the time to work wi and beyond to help me get approved for my new vehicle! 🙌🏽 From start to finish, Ralph was patient, professional, and truly took the time to work with me and make sure everything came together. I really appreciate his dedication, communication, and willingness to help make this happen. If you’re looking for someone who genuinely cares about helping you get into the right vehicle, I highly recommend Ralph! Thank you again, Ralph, for making this experience a great one! 🚘✨ Coconut Creek More
by Misslynnmoody
Employees Worked With
August 21, 2026
Ralph was very personable, easy to work with, organized and professional! Would definitely buy a vehicle from him again! and professional! Would definitely buy a vehicle from him again! More
by Jnorris
Employees Worked With
June 09, 2026
I leased an Infiniti Q50S in 2018. At the end of the lease, I decided to purchase the vehicle and an extended warranty. The warranty cost $2328(the best warranty that was available) an At the end of the lease, I decided to purchase the vehicle and an extended warranty. The warranty cost $2328(the best warranty that was available) and the term was 48 months or 48,000 miles. Because I purchased it at the dealership, I thought that it was through Infiniti of North America, providing me with peace of mind, only to later find out that it was through a third-party contractor. Recently, I brought my car to a Firestone Complete Auto Care center for a routine oil change and tire rotation. While waiting for the car, I was informed by the technician that there was a problem. When removing the oil plug, a part of the oil pan came with it, which was not supposed to happen and the oil pan had to be replaced. I was told that this was not an uncommon occurrence and that it was a design flaw. I contacted Infiniti of Coconut Creek about the issue. The person in service said that they could not rely on a third party opinion and that the car would have to be towed, which was not drivable at the time, to the dealership so they could inspect it. Again, the warranty I purchased was bumper to bumper. In the event that the issue was not covered, it would cost me over $2800 in labor to replace the oil pan. How insane was that. Instead, I made a decision to let Firestone replace the oil pan, which cost $366.46. By the way, once they received the part, it took no longer than 2 hours to replace it. Infiniti told me that it would be between 6 and 8 hours. If I had towed the car to Infiniti and that they would not cover it, there was no way I would let them proceed. I made the right decision. I then contacted Infiniti of North America and repeatedly explained the issue to a number of people. Time that I will never get back. After all the time I wasted, all I got was apologies for the situation I was in and Infiniti of North America could do nothing. I asked if Infiniti had any control over the dealerships, what the dealership could charge for repairs or if there was any remediation or arbitration on the customers behalf. Apparently not. All I can say, is that I will continue to let people know how Infiniti of North America does not advocate for the customer and are only interested in selling cars to dealerships who only care about their profit margin. In all honesty, I did receive a voicemail from Nash, the service advisor, at Infininit of Coconut Creek, Florida, I tried to contact him a number of times, but to this day, has not returned my calls. I even tried to contact the general manager, but no one would allow me to speak to him. Totally pathetic. Infiniti of Coconut Creek, the management and its staff are only interested in one thing: taking advantage of customers who trust them. You’ve got to make a living somehow. Why not do it at the expense of others. Their practices are unconscionable. Wherever I can post a review I will continue to do so. More
by grr79
Employees Worked With
Nash, Mark Fine
May 17, 2026
We had a great experience at Infinity Coconut Creek. We worked with Ralph Reichhold. He was very knowledgeable and professional. We have owned Lincoln Navigators for decades, we recently purchased a 20 We worked with Ralph Reichhold. He was very knowledgeable and professional. We have owned Lincoln Navigators for decades, we recently purchased a 2025 Navigator. After months trying to adjust to the new technology we decided it wasn’t the right fit for us . We went to many car brand dealerships and couldn’t find the right fit. Finally we went to Infinity Coconut Creek, we fell in love with the 2026 Infinity QX80. Very similar to the navigator but without the crazy touch technology. Ralph was amazing, he took the time to address our concerns and walk us through the manual features we had been missing in the prior car . More
by libby.chiapperino
Employees Worked With
April 26, 2026
Wonderful experience with Infiniti dealer. Ralph exceed my expectations and we got our perfect vehicle! Ralph exceed my expectations and we got our perfect vehicle! More
by mroopchan
Employees Worked With
