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INFINITI of Coconut Creek
Coconut Creek, FL
896 Reviews
INFINITI of Coconut Creek carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Coconut Creek. No matter what vehicle you might have in mind, we've got the perfect fit for you. We have competitive INFINITI lease specials on our new car inventory. INFINITI of Coconut Creek also has an extensive collection of certified pre-owned INFINITI vehicles for sale at affordable prices. Whether you're looking for new or pre-owned, INFINITI of Coconut Creek is your trusted dealership in the Fort Lauderdale area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 896 reviews
January 17, 2018
Poor Business Minded People I have been leasing Infinity's for my wife for the past 10 years from Infinity of Coconut Creek. At current end of lease last month, I went back to In I have been leasing Infinity's for my wife for the past 10 years from Infinity of Coconut Creek. At current end of lease last month, I went back to Infinity of Coconut Creek to get a price on a new Lease for her. Before closing the deal they sent their inspector outside to go over the car I was returning. The mileage was under where it should be, the tires were almost new as I changed them 3 months prior but there were a few small scratches on 2 or 3 places. Nothing big. The guy seemed like he was going over the car with a microscope. I told him that I didn't lease the car to put in my living room but to drive it. The ware & tare was well within the scope of normality for a 39 month old car. They told me that there would be between $1,000 - $1,500 worth of repairs on the body. I got that feeling in my stomach when you know that someone is trying to rip you off. I laughed at them as I said goodbye, got in my car and drove home. BTW, I happened to drive by Infiniti of West Palm Beach the next week and told Adam what had transpired and he gave me an even better deal than Coconut Creek and they also found my car to be within acceptable ware & Tare standards. Coconut Creek, you have lost a good & loyal customer. More
by Howard Goldberg
Employees Worked With
I don't remember
January 02, 2018
All Talk, lots of promises unfulfilled Laura Herreno was a huge disappointment. She made multiple promises least of which that paperwork would be ready, I.T wasnt When we arrived. She offer Laura Herreno was a huge disappointment. She made multiple promises least of which that paperwork would be ready, I.T wasnt When we arrived. She offered one deal and the. Changed the numbers, she didn’t show her face when we arrived and nothing was completed after being told we had very limited time. We could have done to a dealer closer but believed all of her promises. Also, offered service deals and did NOTHING. Never responded when she knew we were dissatisfied. Just a horrible experience. Would never return to this dealership. Sad as this was the 4th Infiniti we have purchased. WORST EXPERIENCE. More
by Tspiegy
Employees Worked With
Laura Herreno
September 22, 2017
Just Like Family I came into Infinity of Cocount Creek to see Nash - the best service advisor I have met in 30 years. I came to make an appointment for an oil change a I came into Infinity of Cocount Creek to see Nash - the best service advisor I have met in 30 years. I came to make an appointment for an oil change and filter. Nash said "How about Now" He checked my cars history and said he could get me in and out in about an hour (Which I was)! As usual the service was great, Nash was friendly and informative and as this is the first time I waited for my car as opposed to getting a loaner, I was able to watch the car being serviced. I was impressed. The service area was clean, and Anthony who worked on my car was friendly, spoke about what he was doing, did not rush the service and checked just about everything imaginable. I could never see taking my Infinity anywhere else. In fact the Infinity is my wife's car and I drive an older Nissan Murano. I am going to start servicing my Murano at Infinity of Coconut Creek as well. Why go anywhere else! More
by The Three JRs
Employees Worked With
Nash and Anthony
September 20, 2017
Great Service This is my third Infiniti and one of the main reasons I continued to stay with Infiniti was their service. Not that I have really had any real issues This is my third Infiniti and one of the main reasons I continued to stay with Infiniti was their service. Not that I have really had any real issues with my car, but whenever I needed anything from a nail in my tire, a light that went on, or just needed a car wash, Steve Sellick in service was always great, getting me in and out of the dealership fast. More
by Dawn E.
Employees Worked With
Steve Sellick
September 03, 2017
Stefane Spano Martin Greenberg was a true pleasure to work with , he made the process seamless. Finance manager was great to work with as well. I will definit Martin Greenberg was a true pleasure to work with , he made the process seamless. Finance manager was great to work with as well. I will definitely recommend this dealership. More
by Stefane
Employees Worked With
Martin Greenberg
September 02, 2017
2015 Infiniti service I was in and out of the service area in less than an hour.., fantastic service from Nassim as well.,, and it was also coveted under the warranty I was in and out of the service area in less than an hour.., fantastic service from Nassim as well.,, and it was also coveted under the warranty More
by steinmeg
Employees Worked With
Nassim
August 30, 2017
they seem to truly want to make you feel very good. Helpful beyond what I had expected. Naseem was my service person, and he took care of every detail for me. I would strongly recommend doing business w Helpful beyond what I had expected. Naseem was my service person, and he took care of every detail for me. I would strongly recommend doing business with this firm. More
by Raymond
Employees Worked With
Naseem Saleem
August 27, 2017
Replace leather cover on driver's seat Great service from dealership. Mark was very helpful and so was Steve Bossius. Both were courteous, knowledgeable and friendly. Highly recommend both Great service from dealership. Mark was very helpful and so was Steve Bossius. Both were courteous, knowledgeable and friendly. Highly recommend both employees. Steve gave me a great loaner car and let me keep it an extra day. More
by nshermzie
Employees Worked With
Steve Bossius - 5 stars, Mark Freedman
August 04, 2017
Service on my Infiniti Qx50 2016 TI had a puncture in my Tire, took car to service and informed service center of the problem..the staff were courteous and listened to what i needed. TI had a puncture in my Tire, took car to service and informed service center of the problem..the staff were courteous and listened to what i needed. when in the waiting room the service person kept informing me of the progress on the car More
by Sam
Employees Worked With
Troy Neel
July 29, 2017
Great Service from Dealership My name is Daniel Klapper, I like this Dealership and its employees best of all excellent Service for every Infiniti I have ever leased. I know Bill My name is Daniel Klapper, I like this Dealership and its employees best of all excellent Service for every Infiniti I have ever leased. I know Bill DeEduardo for many years and he is an Excellent Service advisor. Mike Crowley, the General Manager is truly a people person in every way and extremely knowledgeable. Jeff Choate of the Service Department is an Excellent Excellent Foreman and always there to lend a helping hand when needed, super knowedgeable. More
by Sophia2222
Employees Worked With
